Reviews
DavidC on 03/29/2026
Great service and great end to end customer satisfaction! Thanks
Shop Reply
Thank you for your kind words, David! We're delighted to hear you had a great experience with German Car Specialist. We look forward to serving you again. Safe travels!
John CARSWELL on 03/29/2026
Getting work completed on my Mini was easy. Making an appointment through text and then dropping it off was painless. Thanks for the great work!
Shop Reply
Thank you, John, for choosing German Car Specialist! We're thrilled to hear that the appointment and service for your Mini were seamless. We look forward to assisting you with any future needs. Safe travels!
Don Hartman on 03/29/2026
I took my MB B250 to German Car Specialist for new brakes. The whole experience was excellent and they threw in a detailing for my car. I will definitely be going back for future work on my car
Shop Reply
Hi Don, thank you for choosing German Car Specialist for your MB B250's oil change and service inspection. We’re delighted to hear you had an excellent experience and that our thorough inspection met your expectations. We look forward to assisting you with future car services. Safe travels!
Stacy Cockwill on 03/26/2026
Great service, knowledgeable and timely!
Shop Reply
Thank you, Stacy! We're thrilled to hear you enjoyed the service at German Car Specialist. We look forward to welcoming you back for future services. Safe travels!
Blaine Kovacik on 03/26/2026
Amazing service from guidance on what to do and where to use high quality parts. Plus they washed the car!
Shop Reply
Thank you, Blaine, for your kind words about our service at German Car Specialist. We're thrilled to hear you appreciated the guidance, parts, and car wash. We look forward to serving you again. Safe travels!
Elizabeth Joy on 03/25/2026
I had an excellent experience here! I brought my Audi in for an oil change and they went above and beyond, offering me a free inspection along with washing my car and vacuuming the mats. The team was professional, thorough, and really made me feel valued as a customer. Highly recommend!
Shop Reply
Thank you, Elizabeth, for sharing your experience at German Car Specialist. We're thrilled to hear our team exceeded your expectations with the oil change and additional services. We hope to see you again for future needs! Safe travels!
Paul Muresan on 03/25/2026
I took my BMW 440i here for a transmission service (drain and fill + pan and filter) and they were amazing. Dropped it off at 10 AM and it was done by 2 pm. Amazing service, great prices and highly recommend coming here to get any work done on any german car.
Shop Reply
Hi Paul, thank you for the fantastic feedback! We're delighted to hear that you had such a positive experience with the transmission service for your BMW 440i at German Car Specialist. We look forward to assisting you with any future services. Drive safe!
Andrew Lowe on 03/25/2026
Their team was incredibly helpful in a stressful situation and went out of their way to lend a hand when they really didn't have to. That kind of kindness and professionalism leaves an impression. Highly recommend.
Shop Reply
Thank you, Andrew, for your kind words. We're thrilled to hear our team was able to assist you during a stressful time. Your recommendation means a lot to us. Safe travels!
zhong he on 03/22/2026
I highly recommended this shop, receptionist and technician are all respect, honest and patient even though I doubted the result of my car inspection, I am really sorry what my questioning their work.
Shop Reply
Thank you, Zhong He, for your feedback. We're thrilled to hear you found our team respectful and honest at German Car Specialist. Your satisfaction is our priority, and we're glad you were pleased with the car inspection service. Feel free to reach out if you need further assistance. Safe travels!
Karen Thorsteinson on 03/22/2026
Always thorough and honest! Thank you!
Shop Reply
Hello Karen, thank you for your kind words! We're thrilled to hear you found our service thorough and honest. We look forward to seeing you again at German Car Specialist. Safe travels!
John K on 03/22/2026
Brought the car in with a no start problem. They diagnosed the problem and called me. It took a few days to find the part and install it, but now it performs well. Keep coming back as GCS are the only ones who keep my 20yr old smart running.
Shop Reply
Hi John, thank you for your kind words! We're thrilled to hear that our team at German Car Specialist could diagnose and fix your car's issue. It's always a pleasure helping to keep your 20-year-old smart running smoothly. We look forward to seeing you for future services. Safe driving!
Brian Ward on 03/20/2026
We have both our “German cars” serviced at German Car Specialist and I’ve always had terrific service. They’re pleasant, courteous, great to deal with and keep you informed. They always do exactly what they said they would do. They are a pleasure to deal with.
Shop Reply
Hi Brian, thank you for your wonderful feedback! We're thrilled to hear that you had a terrific experience with our team. Your kind words about our pleasant and courteous service mean a lot to us. We're always here to keep your German cars running smoothly. See you next time at German Car Specialist! Safe driving!
Bo Walker on 03/16/2026
Recieved a massive quote for a curb collision from the dealership, brought it to German Car Specialist and they had my vehicle back on the road for 1/10 of the initial quote. Great service and fair pricing.
Shop Reply
Hi Bo, thank you for sharing your positive experience! We're thrilled to hear our service helped get your vehicle back on the road efficiently. We look forward to seeing you for future services. Safe travels!
Alex on 03/11/2026
Brought my car for simple maintenance recently. Everything was great and they even did a complimentary hand wash that was done incredibly well
Shop Reply
Hi Alex, thank you for choosing German Car Specialist for your maintenance needs. We're thrilled to hear that everything went great and that you loved the complimentary hand wash. We look forward to seeing you again soon. Safe travels!
Axel Maus on 03/09/2026
Well detailed and explained diagnosis with all the potential options and risks presented in a very customer friendly format.
Shop Reply
Hi Axel, thank you for your kind words! We're thrilled to hear that our detailed diagnosis and customer-friendly approach met your expectations. We look forward to assisting you again in the future. Safe travels!
Ryan Gaetz on 03/05/2026
Very Friendly counter staff. Was able to book in on short notice and the job was done when promised.
Shop Reply
Thank you, Ryan, for your kind words! We're thrilled to hear you had a positive experience with our friendly team at German Car Specialist. We're pleased we could accommodate your schedule. We look forward to welcoming you back for future services. Safe travels!
Ilya D. on 03/05/2026
I wanted to get a quote for oil change in my audi and I called to the service. A man said that he will call back. Of course nobody called back. Then I went to the service personally. A girl on the reception listened my request and even wrote down my VIN. She said that she needs to advice with mechanics and she will call back. Upd. Haven't heard since back. Completely abandoned their potential customer. Again, of course nobody called back. Conclusion: if there is such a service on the start, then what to expect later? I decided not to go there and leave my car.
Shop Reply
Hi Ilya, Thank you for sharing your feedback. I sincerely apologize for the lack of responsiveness you experienced at German Car Specialist. We strive to provide excellent service, and we appreciate you bringing this to our attention. We are currently experiencing a high volume of inquiries, and our team is working diligently to follow up as quickly as possible. Our main priority is the vehicles currently in for service, and estimates must be scheduled around those appointments. This has unfortunately led to longer-than-desired turnaround times for estimates, and we apologize for any inconvenience this may cause. We still have your information and VIN in our queue from your visit on October 22. Please feel free to contact us directly to discuss this further.
Zee Assaf on 03/03/2026
I took my Mercedes in due to suspension issues and this was my first time coming here and all I can say is the service exceeded my expectations as i found them to be as honest as I could have hoped for. As long as I own a German car there’s no where else I’d take it 👍
Shop Reply
Thank you, Zee Assaf, for choosing German Car Specialist for your Mercedes suspension service! We're thrilled to have exceeded your expectations. We look forward to assisting with your German car's needs in the future. Safe travels!
Jos De Smedt on 03/02/2026
Excellent service, responsive and timely. Also, appreciate the shuttle service into the outlying communities. Great value for money overall.
Shop Reply
Thank you, Jos, for your kind words! We're thrilled to hear you appreciated our responsive service and shuttle offerings at German Car Specialist. We look forward to welcoming you again. Safe travels!
Phil Pask on 02/13/2026
This shop has the greatest look, but the substance is sorely lacking. The front end staff seem great, but the mechanics that are all important are lacking in skill and care! I took my VW Eurovan Winnebago camper here for work to fix initially a check engine light - and then the fun and costs escalated! German Car Specialist spends a lot of time looking for items you didn't ask them to fix! Before you know it, the cost has escalated out of control with all the items they keep finding that need to be fixed urgently(according to them)! The shop's mechanics also managed to leave oily fingermarks on the inside of my driver's door, and did not bother to clean them up before returning the vehicle to me. When I called to complain the previously friendly service advisor(no name but you know who you are) became guarded and unfriendly - complaining about this sort of stuff quickly changes the atmosphere here to decidedly frosty - how dare a member of the public have the audacity to complain! This shop is very expensive, and their work is average at best! Check other reviews and also be aware they are not members of the Better Business Bureau - now I understand why! My advice is to take your business elsewhere to mechanics that actually care about the customer - you won't find them here - as for the owner of this business, good luck finding him or getting a reasonable response from him!!! Make sure you get a second opinion on any work they suggest from another mechanic before you go ahead with German Car Specialist - you have been warned!!!!!!!!
Shop Reply
Hi Phil, We’re truly sorry to hear that your recent visit left you feeling disappointed, and we appreciate you taking the time to share your feedback. We never want a client to leave feeling frustrated or unheard. When your Eurovan first came in for the Check Engine Light January 27, 2026, after your authorization for the repair, our technicians noted several additional concerns during that repair—most notably the inner CV boots, which were split open and leaking grease. You then returned February 10, 2026 for that repair. We understand it can feel overwhelming when repairs are brought to attention, but we feel it’s our responsibility to make sure clients are aware of anything we see that could lead to a safety issue or costly failure later. Regarding the fingerprint mark inside the driver’s door: Our service advisor followed up from the voicemail you left afterhours. After a couple of voicemails back and forth, arranged for you to return so we could correct it. When you arrived, they apologized for the oversight, but you expressed that you did not want an apology. Even so, we cleaned the mark as promised. We fully recognize that any mess—no matter how small—affects your trust, and we take that seriously. We do try and perform a complimentary clean, like your first visit in January, when time and weather permits. During your most recent visit, unfortunately that complimentary clean could not be accommodated. You informed us that this vehicle is important to you with the up coming trip across Canada and to the USA and that you’ve struggled to find a shop you like to work with. Our team, from the advisors to the technicians, take pride in their work and, we remain committed to continuously improving. We do our best to build lasting relationships and if a mistake is made, we want to fix it – that’s how relationships are built – trust on both sides. We take care of problems when they arise and take responsibility when it is warranted. Regarding your comment about the owner being unreachable: We want to clarify that while the owner may not be physically at the shop every single day, he is in daily, ongoing contact with the team and is always available when a client requests to speak with him. In your case, neither your voicemail nor your conversation with our service advisor included a request to contact the owner. If it had, that message would have been relayed immediately, and a follow-up from the owner would have occurred—as it does for all clients who request it. We never ignore those requests. As for the BBB reference: Membership is optional for businesses, and choosing not to participate does not limit our accountability. We stand behind our work, our warranty, and transparency with every client who walks through our doors. We sincerely wish your experience had been different. If you ever decide to reconnect or if there’s something more you would like us to understand, our door—and the owner’s—is always open. Above all, we want every client to feel respected, informed, and confident in the care their vehicle receives. We wish you and your Eurovan all the best moving forward.
Mark Harwood on 02/11/2026
Excellent service! Got me in right away and found issue with no problems..highly recommend these guys for Mini Cooper services..
Shop Reply
Thank you, Mark, for recommending German Car Specialist! We're thrilled you had an excellent experience with your Mini Cooper service. Looking forward to seeing you again. Safe travels!
Matthew Hejazi on 02/08/2026
I had an excellent experience with this German car specialist in Calgary. From start to finish, the professionalism really stood out — clear communication, thorough follow-ups, and genuine care for both the vehicle and the customer. The assessment was honest and detailed, with no pressure or upselling, which is something you don’t always find. They took the time to explain the issues clearly and made sure the recommended work actually made sense. You can tell they truly understand German vehicles and take pride in doing things properly. Brittany is amazing to work with — knowledgeable, responsive, and incredibly organized. She made the entire process smooth and stress-free, keeping me updated and answering all my questions with patience and transparency. It’s easy to see why so many other reviews highlight trust, integrity, and expertise. Highly recommend this shop to anyone looking for reliable, skilled, and honest service for their German car.
Shop Reply
Thank you, Matthew, for your glowing review of German Car Specialist! We're thrilled you appreciated our professionalism and Brittany's help. We're proud to offer honest and expert service. We look forward to serving you again for your future car needs. Safe travels!
Christina Turpin on 02/05/2026
Great service! Brittany was excellent and communicated everything clearly so that we understood what was needed. She also gave us an idea of the plan for the car ongoing which was also helpful for us when considering our budget!
Shop Reply
Thank you, Christina, for your wonderful feedback! We're delighted to hear Brittany provided great service and clarity on your car's needs. We look forward to assisting you again at German Car Specialist in the future. Safe travels!
Riel on 02/03/2026
They work with my schedule and never keep me waiting for my car. Seems like honest pricing so far and honest diagnosis with issues. Only been twice but will continue going to get my car treated. Even oil changes. Thanks guys 💯
Riel on 02/03/2026
They work with my schedule and never keep me waiting for my car. Seems like honest pricing so far and honest diagnosis with issues. Only been twice but will continue going to get my car treated. Even oil changes. Thanks guys 💯
Shop Reply
Hi Riel, thank you for your kind words about German Car Specialist. We're thrilled to hear about your positive experiences with our scheduling and honest service. We're looking forward to serving you again, even for those oil changes! Safe travels!
Wilson Wong on 02/03/2026
I just started taking my VW and MINI to them last year and I wished I’ve done it sooner. What made them really stand out, not just their professionalism and care, is their attention to detail and honesty. I have a couple of stories. First, I knew I needed to get my exhaust down pipe repaired on my MINI along with a few other things. Instead of just giving me a quote for that pipe fix. They sent business away and told me it would be much cheaper and faster if I took it to the muffler specialist. I really appreciated that honesty. It turned out that it was close to half of what Mini dealership quoted me. I’m guessing the job would go to the specialist anyway but they just take a big markup. Second, I recently had to get a wheel bolt thread fixed. They gave me a quote by vmail and email and that’s what I paid. No upselling or try to get the most out of me. But that’s not the story I wanted to share. Just before I took my vehicle in, I noticed one of my tires is missing a cap for the inflator tube. When I got it back, I noticed they put a new one on. The cap is literally pennies but it’s that attention to details, and not telling they did that, is what really matters. I’d recommend them to everyone!
Shop Reply
Hi Wilson! Thank you for entrusting your VW and MINI to German Car Specialist. We're thrilled to hear that our professionalism, attention to detail, and honesty stood out to you. Your stories about our service and honesty truly warmed our hearts. We're here for any future needs and look forward to welcoming you back. Safe travels!
Lorraine on 01/25/2026
Courteous staff. Great service experience. Have been coming to German Car Specialists for several years. The service advisors are very knowledgeable and explain fully their service recommendations. I would not hesitate to recommend them as an excellent service provider.
Shop Reply
Lorraine, thank you for taking the time to share your experience! See you next service ??
davor miskic on 01/17/2026
Timely and professional, focusing on critical and safety items.
Shop Reply
Thank you, Davor, for your kind words! We're thrilled to hear you had a positive experience at German Car Specialist. We aim to deliver timely and professional service focusing on your vehicle's safety. We look forward to assisting you again in the future. Safe travels!
Karen V on 01/14/2026
2026 update! Still very pleased with the service and information provided for my Mercedes. Staff are knowledgeable and very friendly. They took the time to explain in detail the repairs. German parts, full warranty, and work was on time at the quoted price. I highly recommend German Car Specialists for your Mercedes or other German import.
Shop Reply
Hello Karen, thank you for your continued trust in German Car Specialist! We're thrilled to hear you're pleased with our knowledgeable staff and detailed explanations for your Mercedes' repairs. We appreciate your recommendation and look forward to serving you and your vehicle in the future. Safe travels!
Tony Poblete on 01/13/2026
Very happy with the service.
Shop Reply
Thank you, Tony! We're thrilled to hear you're happy with our service at German Car Specialist. We look forward to assisting you with any future needs. Safe travels!
Bob Lee on 01/13/2026
I find the people and quality of the work at GCS to be top notch. Very happy with the service.
Shop Reply
Thank you, Bob Lee! We're thrilled to hear you're happy with the service at German Car Specialist. We pride ourselves on quality work and a great team. We look forward to serving you again soon! Safe travels!
Dragan Lemez on 01/08/2026
Great and knowledgeable staff. Honest assessment what is needed to be done and what can be deffered.... Free shuttle...
Shop Reply
Thank you, Dragan, for your kind words! We're thrilled to hear that you appreciated our honest assessment and free shuttle service at German Car Specialist. We look forward to seeing you again for any future automotive needs. Safe travels!
Pam Zaran on 01/05/2026
Always friendly, honest and super knowledgable. It's always a pleasure to deal with them. Great service.
Shop Reply
Thank you, Pam! We're thrilled to hear that you find our team at German Car Specialist friendly and knowledgeable. Your satisfaction truly makes our day! We look forward to serving you again in the future. Safe travels!
Owen Ho on 12/26/2025
I recently had my Audi B8.5 S4 taken in to do preventative maintenance. I had my PCV valve, thermostat, and water-pump replaced along with an oil change and walnut blast. The consultation was straight to the point, clear and concise. The service was performed professionally, timely and thoughtfully by Mike Breel. I would definitely recommend GCS to people unable to perform maintenances at home. GCS also offered me a complementary hand exterior wash which left my car looking absolutely phenomenal - my salt stained floor mats were left spotless as well.
Owen Ho on 12/25/2025
I recently had my Audi B8.5 S4 taken in to do preventative maintenance. I had my PCV valve, thermostat, and water-pump replaced along with an oil change and walnut blast. The consultation was straight to the point, clear and concise. The service was performed professionally, timely and thoughtfully by Mike Breel. I would definitely recommend GCS to people unable to perform maintenances at home. GCS also offered me a complementary hand exterior wash which left my car looking absolutely phenomenal - my salt stained floor mats were left spotless as well.
Shop Reply
Thank you, Owen, for choosing German Car Specialist! It's fantastic that you appreciated the clear consultation and professional service, and we're glad the complimentary car wash left your vehicle looking great. We look forward to welcoming you back for future services! Safe travels!
paul poohkay on 12/23/2025
Ben at German Car Specialist has been amazing to deal with! He is extremely helpful and informative every time I go there!
Shop Reply
Hi Paul, thank you for sharing your positive experience with us. We’re glad to hear Ben provided such helpful and informative service. We look forward to seeing you again at German Car Specialist. Safe travels!
Justin Law on 12/22/2025
I had a borescope examination done on a potential car purchase, and it was done quickly and I was supplied with photos and an honest recommendation on whether I should purchase the car or not! Very pleased with the feedback I got from them!
Shop Reply
Thank you, Justin! We're thrilled to hear that you were pleased with the borescope examination feedback and our recommendations at German Car Specialist. We look forward to assisting you with any future automotive needs. Safe travels!
Viresh Kumar on 12/22/2025
These guys are the best for getting your German vehicles serviced in Calgary.
Shop Reply
Thank you, Viresh, for your wonderful feedback! We're thrilled to hear that you consider German Car Specialist the best for servicing German vehicles in Calgary. We look forward to assisting you again in the future. Safe travels!
Angela Hathaway on 12/16/2025
We experienced engine trouble on the highway on our way back east into the city. While they were not able to complete a full diagnosis they were able to trouble shoot and provide options on potentially solving the issue. Brittany called back twice to provide further thoughts on solutions but we ultimately made the decision to tow the vehicle back to their shop in Calgary. All work was then completed quickly and we had the car back in two days. Great service. Dedicated, solution driven and customer focused.
Shop Reply
Thank you, Angela, for sharing your experience with German Car Specialist. I'm glad Brittany and the team could assist with your engine trouble and provide swift solutions. We look forward to serving you in the future. Safe travels!
Sarah Sawatzky on 12/13/2025
Very pleased with everything! I dont know if the timing was just right or they normally run like this but I called, dropped off my car and picked it up all within a day! The price was great and the customer service, top notch!
Shop Reply
Thank you, Sarah! We're thrilled to hear you had a seamless experience at German Car Specialist. Your kind words about our customer service mean a lot. We look forward to serving you again! Safe travels!
Rod Cheresnuik on 12/10/2025
Everyone is always professional, very knowledgeable and are effective communicators
Shop Reply
Hello Rod, thank you for your positive review! We're thrilled to hear you find our team at German Car Specialist professional and knowledgeable. We look forward to assisting you again. Best wishes!
John Voszler on 12/04/2025
I am a recent first time Volkswagen owner, took my golf into German car specialist and dealt with Marena at the front desk, I found the service very good, and dealing with Marina was a pleasure. She is extremely knowledgable and accommodating. They even cleaned the inside of my car. Will definitely be a repeat customer at this establishment.
Shop Reply
Thank you, John, for sharing your positive experience with us at German Car Specialist! We're thrilled to hear that Marena provided knowledgeable and accommodating service. We look forward to welcoming you and your Volkswagen Golf back for future visits. Safe travels!
Brittany Carlson on 12/02/2025
Here’s an expanded, natural-sounding version of your review: I can’t recommend German Car Specialist highly enough – absolutely amazing service from start to finish! Everyone I dealt with was incredibly kind, patient, and genuinely helpful. They took the time to explain everything clearly without making me feel rushed or talked down to, which I really appreciated. The pricing was very reasonable, especially considering the level of expertise and care they put into the job. They truly went above and beyond to get my car running perfectly again. A few days after picking it up, my check engine light did come back on (they had actually warned me this was a possibility because of an intermittent sensor issue they were monitoring). I called them straight away and they got me booked in based on my schedule – no hassle. I have full confidence they’ll have it fixed properly this time and I’ll keep driving with complete peace of mind. If you own a German car and want a shop you can actually trust, these are your people! 10/10.
Shop Reply
Hi Brittany, thank you for the glowing review! We're thrilled to hear about your positive experience at German Car Specialist. It's wonderful to know our team’s dedication and care stood out to you. We’re also glad we could assist promptly with the check engine light. We look forward to keeping your car in top shape. Safe driving!
Amanda Lombardo on 12/02/2025
From the very first point of contact I was impressed with how quick, knowledgeable and friendly Beth was. She promptly gave me a quote for the services I had inquired about and the prices are far better than the dealership. Service was smooth and on time and they even washed my car, and tidied the inside floor mats and surfaces. Very impressed with the service I received, felt they went above and beyond and I will definitely be back. Thanks!!
Amanda Lombardo on 12/01/2025
From the very first point of contact I was impressed with how quick, knowledgeable and friendly Beth was. She promptly gave me a quote for the services I had inquired about and the prices are far better than the dealership. Service was smooth and on time and they even washed my car, and tidied the inside floor mats and surfaces. Very impressed with the service I received, felt they went above and beyond and I will definitely be back. Thanks!!
Shop Reply
Thank you, Amanda! We're thrilled to hear about your positive experience with Beth and the exceptional service at German Car Specialist. We strive to go above and beyond, and it's wonderful to know we succeeded. We look forward to welcoming you back for future services. Safe travels!
Jack Kushner on 12/01/2025
Excellent service from appointment to final pickup as usual. Thank you!
Shop Reply
Hi Jack, thank you for your kind words! We're thrilled to hear that you had an excellent experience with us. We look forward to serving you again at German Car Specialist! Drive safe!
Natasha Dignard on 11/27/2025
Great service. The appointment was on time, professional treatment and knowledgeable communication, the shuttle service was a great bonus.
Shop Reply
Thank you, Natasha! We're thrilled to hear about your positive experience with our timely appointments and professional service at German Car Specialist. We’re glad you appreciated the shuttle service. We look forward to serving you again in the future. Safe travels!
Bobby Georgopoulos on 11/26/2025
Mercedes specialists! If you have a Mercedes, Audi or BMW this is the place to go. These guys care just as much as you do about keeping your vehicle running in tip-top condition. A great team with a passion for great customer service and workmanship. Mike is my go-to mechanic. He keeps my Mercedes running like new. I have full confidence that he can resolve any issues that may arise, as well as being honest about what needs to be fixed. Finding a good mechanic is like having a good doctor. Thank you to Mike and the team at German Car Specialists for taking care of my vehicle.
Bobby Georgopoulos on 11/26/2025
Mercedes specialists! If you have a Mercedes, Audi or BMW this is the place to go. These guys care just as much as you do about keeping your vehicle running in tip-top condition. A great team with a passion for great customer service and workmanship. Mike is my go-to mechanic. He keeps my Mercedes running like new. I have full confidence that he can resolve any issues that may arise, as well as being honest about what needs to be fixed. Finding a good mechanic is like having a good doctor. Thank you to Mike and the team at German Car Specialists for taking care of my vehicle.
Shop Reply
Thank you, Bobby! We're thrilled to hear about your appreciation for our dedicated service. Mike and the team at German Car Specialists are passionate about keeping your Mercedes in top shape. We look forward to assisting with any future needs. Safe travels!
Sheri Surkon on 11/16/2025
Honest, reliable, skilled, prompt, detailed, personable folks. Would highly recommend
Shop Reply
Thank you, Sheri, for your kind words about German Car Specialist! We're delighted to hear that you found our team honest, reliable, and skilled. We look forward to welcoming you back for any future automotive needs. Safe travels!
Anthony Izzo on 11/11/2025
Great service and knowledgeable
Shop Reply
Thank you, Anthony! We're thrilled to hear you found our service great and knowledgeable at German Car Specialist. We look forward to welcoming you back for future visits. Safe travels!
Paul Boucher on 11/09/2025
My original experience with GCS is below. They continue to complement my enjoyment of this fabulous car with terrific service and proactive suggestions that will keep this 2004 on the road purring away for years to come. ————————————————- I'm a new Mercedes Owner, and it's a beautifully maintained 2004 E Class with low kms. I count on German Car Specialists to help educate and mentor me as I've never owned this sort of vehicle before. So far, I've found their team above and beyond knowledgeable. They have helped me take good care of the car and bring maintenance up to date. No aggressive upsell, and very proactive indication of things that are coming that require attention. Terrific value and quality. 100% recommend.
Shop Reply
Thank you, Paul, for your wonderful feedback! We're thrilled to hear that our team was able to assist you with your E Class and that you've found value in our proactive service. We're here to help whenever you need more guidance or maintenance. Safe travels!
Doug Schneider { * hecschneider * } on 11/06/2025
UPDATE: October 24, 2025 RATING: 5 STARS I want to thank Dennis, the owner of this establishment for offering a solution to my previous 2023 review. Since that review I had used the car minimally and at that time, Dennis had offered to perform a deep engine inspection for no charge when I had time to bring it in. 2 years later that time finally came. I called Ben who booked my vehicle in the shop and got the job done. Thanks again Dennis, Ben and the staff. Highly Recommend! -------------------------------- Date of Service: February 2023 Mileage at pickup: 157230 Current Mileage: 158023 3 STARS I am not about to carve a hole in this establishment but am super disappointed in this latest visit. This was my third visit to this shop and I would have expected better, more professional service and more knowledgeable support and advice from here. Ben was my service advisor on this particular job. My Benz engine was misfiring occasionally and the engine light would display. This would happen intermittently so I brought it in for attention and a solution. He had the service technician run a diagnostic on it and based on the data presented, came to the conclusion that the fuel pumps needed replacing. I agreed to this service which cost $2343.34. Approximately one month ago the engine light came on and started to misfire in the exact same fashion as it had before. So I shut it off, waited a minute and restarted it. This solved the misfire issue but the light stayed on. This experience prompted me to return it back to Ben and ask him why this was happening immediately after I had paid good money to solve this problem in the first place. He responded with an empty "these things happen" answer so I inquired as to whether his technician ran another diagnostic POST fuel pump replacement as a test. He said they did not. This leads me to believe that they could have done their due diligence and at least tested their work via digital diagnostics after the work was performed. So I asked Ben if he could run a diagnostic on this engine now and see what the report reads. He told me he would charge me another fee for that diagnostic. Bad answer. Today I went to another reputable import vehicle mechanic whom I have used on occasion and he told me to wait 30 minutes and he would bring my car in and run the diagnostic on it. One hour later he invited me into the shop and showed me the results right on the connected tablet. No charge for this service. One interesting point about this was that Ben had suggested that the diagnostic reading that he saw in February could be the cause of a buildup on the underside of the valves resulting in them not seating properly. When I asked him about the solution for this he said the best, but most expensive solution, was to pull the intake manifold and clean the carbon buildup off the valves. The price for this procedure was ridiculously steep. An alternative would be to take it out on a long highway drive to hope the buildup would disappear...emphasis here on the "hope" part. The quote I received today for the same process with the same result was significantly lower than the German Car quote. And this mechanic always stands behind his work 100%. So, I will take my car to this mechanic and save a stack of hundred dollar bills to boot. As I mentioned before, this review is not intended to take a jab at this particular German Car business nor is it a direct attack on Ben on the service desk in any way, shape or form. Vehicles do need service, that 's a given. But after 50 years of dealing with mechanics, several of those which are my personal friends, it is my strong belief that this business could do a lot better. For example, if Ben would have showed a little bit of customer appreciation and told me he wouldn't charge me for running another diagnostic on it this time, I most likely would have done the work there and paid the hefty price also. He should have run the diagnostic post fuel pump upgrade in the first place, no question. Do your homework! Customer Beware!
Shop Reply
Thank you, Doug, for sharing your detailed feedback. We're glad to hear Dennis and Ben could assist you and resolve your concerns. Your experience with us is invaluable, and we’re constantly striving to improve our service. We appreciate your recommendation and look forward to serving you again! Safe travels!
Banks S on 10/23/2025
Great experience with German car specialist! Shout out to Beth, super helpful and professional!
Shop Reply
Hello Banks, thank you for sharing your experience with us! We're delighted to hear that Beth was helpful and professional. We look forward to welcoming you back for future services at German Car Specialist. Safe travels!
Don Schaef on 10/16/2025
1999 Eurovan CV axle and steering rack boot replacement. Excellent service, with fair prices. Many shops won't work on old Eurovans but this shop takes them in stride. Thanks
Shop Reply
Thank you, Don! We're thrilled you had an excellent experience with your Eurovan's CV axle and steering rack boot replacement at German Car Specialist. We appreciate your trust in us and look forward to assisting with any future needs. Safe travels!
Michael Hansen on 10/13/2025
I had some issues with my 25 year old Mercedes with convertible top issues along with some other mechanical issues. The service from German car specialties is outstanding attention to detail and Technical knowledge of my late model Mercedes.Between Ben my service advisor and the technicians they provided me with options on the repair and very detailed report. These people truly care about German cars and it shows. I would purchase more older German vehicles just so I can continue to deal with them five stars or 10 out of 10 I will be back again
Shop Reply
Thank you, Michael, for sharing your experience! We're thrilled to hear that Ben and the team provided outstanding service and attention to detail on your Mercedes at German Car Specialist. Your satisfaction and passion for German cars align perfectly with our commitment. We look forward to assisting you with any future needs. Safe travels!
Hugo Viavita on 10/05/2025
September 2025. Again, Great job.. Very detailed work and great customer service. Definitelly recommend this guys. Jan
Shop Reply
Thank you, Jan! We're thrilled to hear you appreciated our detailed work and customer service at German Car Specialist. We look forward to assisting you in the future. Safe travels!
Arash B. on 10/01/2025
Their service quality was very good. It is a bit far from where we live. But I will most likely take my car there again.
Shop Reply
Thank you, Arash, for your kind words about German Car Specialist. We're glad to hear that you were satisfied with our service quality, even if we're a bit far. We look forward to welcoming you back in the future! Safe travels!
Keith Dundas on 09/30/2025
I appreciate that my car is back on the road, and the staff I spoke with were polite. But overall, this was a frustrating experience. My car sat in the shop for four days with zero proactive updates—I had to call every time. I never received a written quote or an invoice; I only learned the total when paying over the phone, and nothing was ever emailed until After I settled the bill over the phone. Alignment was done, but the wheels weren’t balanced—doing one without the other makes no sense, especially with replacement tires. A simple road test would also have caught a non-working turn signal, but that was missed too - they would have made more $ and I would have a working signal. But no. Suspension diagnostics + wheel alignment + oil change + cabin/air filter =$1600 without road test where I would have spent extra$ To fix my turn signal that I forgot to mention but they would have caught with a road test. Most disappointing: I sent a polite but firm email outlining these concerns and received no reply at all. Their feedback channell run by their CRM called “steer” did not allow me to post, rather gave a warning error message. Yet I’ve been repeatedly pestered for a review. So here it is: courteous people, but no Proactive customer management,poor communication, Poor documentation, and no follow-up when a customer raises issues. That’s not the level of service I expect.
Shop Reply
Hello Keith, Thank you for sharing your concerns with us. We sincerely apologize for the frustration you experienced at German Car Specialist. Your feedback is valuable, and we are committed to improving our communication and follow-up processes. We appreciate you taking the time to discuss these matters with us and for bringing your vehicle back in before storing it for the winter season.
Xhoni Sejdini on 09/26/2025
Took my vehicle there with numerous issues, had them fixed in a timely manner and communication was very good with daily, transparent updates. Beth provided us great service!
Shop Reply
Thank you, Xhoni! We're thrilled to hear that Beth provided you with great service and that you appreciated the timely repairs and transparent communication. We look forward to seeing you again at German Car Specialist! Safe travels!
Angelika Fryklind on 09/25/2025
Excellent service and affordable! Very friendly and helpful staff!
Shop Reply
Thank you, Angelika! We're thrilled to hear you found our service at German Car Specialist excellent and our staff friendly and helpful. We look forward to seeing you again for future services. Take care!
Pablo L.N. on 09/18/2025
I own a Porsche 911 (997) that unfortunately developed the well-known bore scoring issue. I visited several shops around the city, gathering opinions and quotes, but after a thorough review, I chose to go with German Specialist. They stood out as the team with the deepest knowledge and experience with this specific problem. And I was right—since the repair, the car has performed flawlessly, and the bill was very reasonable. Ever since, I’ve remained loyal to them because they consistently provide the most honest and expert advice."
Paul Gamble on 09/18/2025
Great place and good people. Always professional. They are very busy and yet take the time with each customer in a friendly way. They also work on cars greater than 25 years old which is a bonus. Thank you folks.
Shop Reply
Hello Paul, thank you for your kind words about German Car Specialist. We're delighted to hear you appreciate our professionalism and dedication to each customer, even with classic cars over 25 years old. We look forward to welcoming you back for any future services. Safe travels!
Frank Mungiello on 09/18/2025
The folks at Calgary German Car Specialists are tremendous. Truly appreciate having them work on my mercedes. Thanks again, Beth for your excellent support!!!!
Shop Reply
Thank you, Frank, for your kind words. We're thrilled to hear you had a great experience with Beth and the team at German Car Specialist. Your appreciation means a lot to us. We look forward to assisting with both your Mercedes in the future! Safe travels! And thank you for the homemade jam, it was very thoughtful and very delicious!
Pablo L.N. on 09/18/2025
I own a Porsche 911 (997) that unfortunately developed the well-known bore scoring issue. I visited several shops around the city, gathering opinions and quotes, but after a thorough review, I chose to go with German Specialist. They stood out as the team with the deepest knowledge and experience with this specific problem. And I was right—since the repair, the car has performed flawlessly, and the bill was very reasonable. Ever since, I’ve remained loyal to them because they consistently provide the most honest and expert advice."
Shop Reply
Thank you, Pablo, for your thoughtful review! We're thrilled to hear your Porsche 911 (997) is running flawlessly after our repair. At German Car Specialist, we pride ourselves on our expertise and honesty. We look forward to continuing to serve you with the same level of dedication. Safe driving!
E E on 09/16/2025
These guys are great, kept me informed and have great customer service and Auto work!
Shop Reply
Hello, thank you for your kind words about German Car Specialist. We're thrilled to hear you appreciated our customer service and repair work. We look forward to assisting you with future car needs. Safe travels!
Ken Herman on 09/02/2025
Friendly and courteous. Service work performed as outlined in a timely fashion
Shop Reply
Thank you, Ken! We're thrilled to hear you found our team friendly and that the service was completed promptly at German Car Specialist. We look forward to welcoming you back for future services. Safe travels!
Ana Osejo on 08/27/2025
Great experience. Very nice people. Exceptional work.
Shop Reply
Thank you, Ana! We're thrilled to hear about your great experience at German Car Specialist. Our team takes pride in providing exceptional work. We look forward to assisting you with future services. Safe travels!
Shaun Syvertsen on 08/26/2025
Quality work, responsive, and timely.
Shop Reply
Thank you, Shaun, for your kind words! We're thrilled to hear you appreciated our quality work and responsiveness at German Car Specialist. We look forward to assisting you with future services. Safe travels!
Andrea Muir on 08/21/2025
We have been customers for almost 20 years. We know at the shop, they have our best interest at heart and we can count on German Car Specialists to always be honest. We will never forget how during Covid, we got a phone call from a staff member saying that they were checking on their customers. That showed us how much they care. We can’t say enough good things. Thanks a lot, guys!
Shop Reply
Thank you, Andrea, for your kind words! We deeply value your long-term trust in German Car Specialist. We're glad to have been there for you even during challenging times. We're always here to help and look forward to serving you in the future. Take care!
Brad Koko on 08/21/2025
This was my first experience with German Car Specialists. They were polite, extremely knowledgeable, efficient and professional. I will be bringing my Mercedes back for future servicing.
Shop Reply
Thank you, Brad, for choosing German Car Specialist for your Mercedes. We're thrilled to hear about your positive experience with our team. We look forward to assisting you with future servicing needs. Have a great day!
Karalyn Sherback on 08/12/2025
They are helpful and friendly. If something is wrong they communicate it well and give descriptions of why.
Shop Reply
Thank you, Karalyn, for sharing your experience at German Car Specialist. We're delighted to hear that you appreciated our helpfulness and clear communication. We look forward to assisting you with any future services. Safe travels!
chris k. on 08/01/2025
I had the best service, ever. Things were explained in detail. I was not just given a list of things that needed to be done. My roadster is 24 years old and is like new!! I highly recommend them.
Shop Reply
Thank you, Chris, for your glowing review! We're thrilled to hear that you had an exceptional experience at German Car Specialist. It's great that you appreciated the detailed explanations and the rejuvenation of your roadster. We look forward to helping you in the future. Safe travels!
Dooctorleo on 07/25/2025
Thanks for taking care of my car. I am a loyal customer for you for the last 8 years and felt that you increase the prices considerable high and charge double your shop fee. I am ok with reasonable charge but feel that it is over priced. Thanks
Shop Reply
Thank you for your feedback! While we're pleased to have your loyalty at German Car Specialist, we understand your concern about pricing. We aim to provide value and quality service, and appreciate you bringing this to our attention. We care about your experience and hope you stick with us.
Abin Mathew on 07/22/2025
Always the best customer service from the team at German Car Specialist.
Shop Reply
Much appreciated Abin! Our clients experience is very important to us. See you next time
Ed Morden on 07/16/2025
I just took my car for a ride, 79 930 equipped with GCS installed Bilstein Coil-over conversion: circa 2023: If analog were on the market, this would sell by the minute. Sorry GCS just changed oil and don't drive much, will get back, it still does need a tickle.
Shop Reply
Thank you so much Ed! The team at GCS is very excited to work with you to restore your beautiful Porsche.
Andy Charbonneau on 07/14/2025
I have brought my vehicles to German Car Specialist for over 20 years now and they have always taken exceptional care of me and my vehicles. I have never had an issue they have not been able to resolve quickly and accurately. They communicate the problems and solutions clearly and are always up front about pricing and options. I can not recommend them highly enough.
Shop Reply
Thank you, Andy, for your loyalty to German Car Specialist over the years. We're thrilled to hear about your positive experiences with us and appreciate your high recommendation. We look forward to continuing to provide exceptional care for your vehicles in the future. Safe travels!
Greg Donnelly on 07/10/2025
Expert service. On time and thorough explanation of all work and charges. I was kept informed regularly throughout the process. Excellent experience.
Shop Reply
Hi Greg, thank you for your wonderful review! We're thrilled to hear you had an excellent experience with our timely and thorough service at German Car Specialist. We look forward to serving you again in the future. Safe travels!
JTB 1 on 07/09/2025
I'm happy with the work and service. The price for the work and parts was very competitive. The new brake rotors and pads appear to be working well.
Shop Reply
Thank you! We're thrilled to hear about your positive experience with our brake service at German Car Specialist. It's great to know the new rotors and pads are performing well. We look forward to serving you again. Safe travels!
Leo Qiu on 07/09/2025
As first time customer, I am pleased that GCS technician did great job to replace my rear break pads and sensors all together. So far so good . They also provide shuttle van to drop me off in the morning. I love it . I will be back for more service down the road . It’s pretty tough to find a decent mechanic shop to look after cars these days . Keep up good work :D
Shop Reply
Hi Leo, Thank you for choosing German Car Specialist! We're thrilled to hear you're pleased with our brake service. We're glad the shuttle service was convenient for you. Looking forward to assisting you with more services in the future. Keep smiling ??!
Jim Rowling on 07/08/2025
You guys came highly recommended. And my first visit was exceptional. The three folks in the front office (two of them women) were extremely knowledgeable - and honest. Wow! A highly competent - and honest - repair shop.
Shop Reply
Thank you, Jim! It's wonderful to hear that your first visit to German Car Specialist was exceptional. We pride ourselves on honesty and competence. We're excited to serve you again soon! Safe travels!
Rick Letkeman on 07/07/2025
Quite impressed with accommodating us for out of province inspection. Managed to book us in quite quickly, resolved some issues, and the car passed. Very friendly, helpful and knowledgeable. I plan to take my car back for servicing soon.
Shop Reply
Hi Rick, thank you for your lovely review of German Car Specialist! We’re thrilled to hear that your out of province inspection went smoothly and that our team was able to assist you promptly and effectively. We look forward to welcoming you back for your future car servicing needs. Safe travels!
jason zaran on 07/02/2025
We trust GCS with all our cars. Beth and the team are great to work with and provide transparent communication regarding the work required. Highly recommend.
Shop Reply
Thank you, Jason! We're delighted to hear that Beth and the team at German Car Specialist provided excellent service. We appreciate your trust and recommendation. Looking forward to assisting you with all your future needs. Safe travels!
Morris Hucal on 07/01/2025
Had my 2011 BMW 335i Cabriolet in for regular service and to have the Twin Turbo and Blow off Valve checked- they just seemed to be malfunctioning and power was lacking. My car is Dinan Stage I with free flow exhaust and just wasn’t performing properly After careful and thorough inspection, the ECM showed 134 faults with the engine timing. Luckily German Car Specialists found this problem before the engine got totally “pooched”. GCS remedied the problem by replacing a Valvtronic Sensomotor and new Valve cover which was a huge engine job. Vehicle is running great. Thanks to GCS. And the new run flat tires were a great price despite being so hard to source.
Shop Reply
Thank you, Morris, for sharing your experience with German Car Specialist. We're thrilled to know your BMW is running great now after resolving the engine issue and replacing parts with care. We're glad the new tires are a success too! Looking forward to assisting you again. Safe travels!
T B on 07/01/2025
Great service like always!
Shop Reply
Thank you for your kind words! We're thrilled to hear that you consistently enjoy our service at German Car Specialist. We look forward to seeing you again soon. Safe travels!
Luticia Miller on 06/29/2025
Helped me with part sourcing, speedy booking of my car, and left the interior nicely cleaned after my repairs!
Shop Reply
Thank you, Luticia, for your kind words! We’re thrilled you appreciated the clean interior. We look forward to welcoming you back for future services. Safe travels!
Randel Dalgleish on 06/24/2025
Friendly knowledgeable staff who gave me the information I needed to get the best service for my car.
Shop Reply
Thank you, Randel, for your positive feedback! We're thrilled to hear you had a great experience with our friendly and knowledgeable staff at German Car Specialist. We look forward to seeing you back for future services. Safe travels!
Ken Fry on 06/22/2025
Great service as always. Explained everything thoroughly. Shuttle driver was please at as always. The car wash was thorough. The interior vacuuming very was6thorough. I was planning on cleaning out the gravel bits from winter and they beat me to it.
Shop Reply
Thank you, Ken, for your kind words about German Car Specialist. We're delighted to hear that you appreciated the thorough explanation and service, and that our shuttle driver and car wash exceeded your expectations. We look forward to seeing you again for future services!
Hoi Thai on 06/22/2025
You guys are the best! Thank you so much for always looking after me...over 20years now I think? Hoi
Shop Reply
Hoi, we greatly appreciate you as a client over these past 17 years! Crazy how fast time goes by. See you next service ??
Gilles St.Hilaire on 06/19/2025
Very professional front office and repair was done with detailed explanation of what was done along with pictures. Thank you.
Shop Reply
Thank you for your kind words about our front office and repair service at German Car Specialist. We're happy to provide detailed explanations and appreciate your feedback. We look forward to serving you again. Safe travels!
Bruce Parent on 06/12/2025
This place is fantastic. Great assessment of repairs necessary without pushing items not really required. Knowledgeable front staff to explain issues in detail. Completed work for half the price of another assessment I had. Great follow up on satisfaction with repairs.
Shop Reply
Thank you, Bruce, for your fantastic feedback about German Car Specialist! We're thrilled to hear about your positive experience and appreciate your recognition of our knowledgeable staff and thorough assessments. We look forward to assisting you with future repairs. Have a great day!
La Klayman on 06/10/2025
Since we've had our Porsche Macan (3 years), we've only ever had it serviced at the Porsche dealership. Upon the recommendation of a lovely man at a German restaurant in Bragg Creek (Von Essen - absolutely outstanding...if you haven't been yet, RUN don't walk!) who very clearly knows German cars and mechanics, we brought our car here to be serviced. They got us in quickly and the service was super friendly and impeccable. We have most definitely found our new go-to for all of our car care needs.
Shop Reply
Thank you, La Klayman, for sharing your positive experience with German Car Specialist. We're delighted to be your new go-to for your Porsche Macan's care. It's great to hear you found our service friendly and impeccable. We look forward to welcoming you back for future services. Wishing you all the best!
Hilda Onions on 06/10/2025
As always they take care of me. Unfortunately I arrived during lunch time and had to wait. . but I did need a new battery... That coffee machine helps... but the lack of furniture in waiting room was stressful. Good thing was only 2 other people were waiting.
Shop Reply
We appreciate the review Hilda! You are always welcome for a coffee anytime...even if it's just to stop by for a hi and grab a coffee to go. Completely agree the waiting room is in need of a furniture update! It is on the list to take care of. ??
Richard Game on 06/03/2025
As always, a cost effective and very responsive service. They have been my go to for my German cars for almost 20 years.
Shop Reply
Thanks So Much Richard !!!
Brendan C on 05/29/2025
Was recommended this shop when I told a coworker that I was looking for somewhere that had expertise in older german cars and would know how to inspect and fix anything properly. After sending my car there for the first time I couldn't be more impressed in the knowledge and ability of this place. They also seem extremely reasonable for costs which is another plus. I would highly recommend this place to anyone looking for a trustworthy mechanic especially for older air cooled porsches.
Shop Reply
Thank you, Brendan, for sharing your positive experience with German Car Specialist! We're thrilled to hear our expertise in older German cars impressed you. We look forward to serving you again. Safe travels!
Lanre Salami on 05/22/2025
Absolutely love it!
Shop Reply
Thank you, Lanre! We're thrilled to hear you love German Car Specialist. We look forward to serving you again in the future. Take care!
Mindy Peryk on 05/18/2025
We have been bringing our Mercedes and Audi here for years - very personal experience and we TRUST them. Will not go anywhere else!
Shop Reply
Thank you, Mindy and Jonas, for trusting German Car Specialist with your Mercedes and Audi over the years. We're thrilled to provide a personal experience. Looking forward to your next visit! Thank you for the donuts ??
Sebastien Laroye on 05/15/2025
Great work overall on my 2005 Volkswagen Passat. Fixed my brake fluid exchange, replaced my front disk break pads and rotors, replaced my front left axle and serpentine belt. Car is running amazing and will accompany me for many years and 100km+ to come! Thanks team!
Shop Reply
Thank you, Sebastien, for sharing your positive experience with us at German Car Specialist! We're thrilled to hear your Volkswagen Passat is running great after the brake fluid exchange, disk brake pads and rotors replacement, and other services. We look forward to assisting you in the future. Safe travels and best wishes!
Paul D. on 05/15/2025
Completed an oil change service - no surprises. Great friendly and very knowledgeable service.
Shop Reply
We are grateful for the review Paul - thank you! Also, thank you so very much for the treats you bring by. We are very fortunate to have such amazing clients like yourself ??
Dave Williamson on 05/09/2025
What a great shop. Staff is friendly, skilled and estimate matched final bill. Good as it gets. 👍🏻
Shop Reply
Hello Dave, thank you for your kind words about German Car Specialist! We're thrilled you had a great experience and found our staff friendly and skilled. We look forward to assisting you again soon. Safe travels!
Darrell Lawes on 05/08/2025
They get one star for the shuttle service - too many items to list when they just made mistakes that cost me of course - better places for bmws
Shop Reply
Darrell, we searched through of systems and were able to locate a file under your name starting in 2013. However, the last service visit you had done at GCS was in 2016. We have no records of seeing or speaking with you since. We are not sure if you are referring to an issue that occurred at that time that was not reported to us or if this review is meant for a different repair shop. We would like further information to address your concern properly. Please reach out to us directly via email, servicedesk@germancarspecialist.com or phone (403)571-3650.
bar amadou on 05/06/2025
My appointment was 04/09/2025 at 8 AM Got it back at 12:59 PM the same day. Awesome work. I really appreciated your work and your time on my car. Thanks Mike Breel for your professional work on my car. Now the AC on my Jetta works perfect. German Car Specialist, the best in Calgary.
Shop Reply
Hello, thank you for your fantastic feedback! We're thrilled to hear that Mike Breel's expertise made your Jetta's AC perfect. We're glad you were satisfied with our service and look forward to serving you again. Safe travels!
Connie Kopp on 05/05/2025
Efficient and friendly! Great service.
Shop Reply
Thank you, Connie! We're thrilled to hear you found our service efficient and friendly at German Car Specialist. We look forward to assisting you with any future needs. Safe travels!
rverkley on 05/02/2025
An incredibly talented German model car service. Quick and precise service, with accurate follow up and pricing. The staff and the owner put you first as a customer and communicate quickly. It takes a little time to get in but always worth the wait.
Shop Reply
Richard, we appreciate you taking the time to share your experience and for the lovely review! See you next service.
Paul Styan on 04/25/2025
Knowledgeable and delivers on time Well done!
Shop Reply
Hi Paul, thank you so much for your kind words. We're thrilled to know that you're happy with our timely service at German Car Specialist. We look forward to seeing you next service. Thank you again for the delicious treats! Safe Travels.
Gladys Morotoli on 04/21/2025
Excellent experience, staff incredible friendly and knowledgeable. Very happy to discover this place. 100% recommend!
Shop Reply
Thank you, Gladys! We're thrilled to hear about your excellent experience at German Car Specialist. Our friendly and knowledgeable staff is always here to assist. We look forward to welcoming you back for future services. Take care!
Glenn Hermann on 04/20/2025
I had an oil change done on my vehicle. During the service inspection a few snags were found. I really appreciated how the team discusses the results so that we could make a plan to complete the work. Their level of knowledge of the the vehicles really instills trust- I feel like I'm in good hands with this shop.
Shop Reply
Much appreciated Glenn for the wonderful review! Hope you are still enjoying your Porsche. Look forward to seeing you next service :)
Manpreet Kaler on 04/17/2025
Trusted my wife’s GLC 300 with the team at German Auto Specialists. Work has always been done to my liking and high standards. Sam is very thorough with what needs to be done and what will need attention at some point in the future.
Shop Reply
Hello Manpreet, thank you for trusting us with your wife's GLC 300. We're thrilled that our team met your high standards. We look forward to welcoming you back for future services. Safe travels!
John Stapelberg on 04/17/2025
Professionally work done and explanation of repairs, in my mind better than OEM service departments. Can highly recommend German Car Specialist!!
Shop Reply
John, Thank you for the review! See you and your VW next service ??
Dustin on 04/15/2025
The team at german car specialists where great. Beth and her team went above and beyond on not only diagnosis the vehicle and fixing but accommodative with my work schedule
Shop Reply
Hi Dustin! Thank you for your kind words about Beth and the team at German Car Specialist. We're thrilled to hear we accommodated your schedule and provided excellent service. We look forward to welcoming you back for future needs. Safe travels!
Chad Skogen on 04/10/2025
This was my first time bringing my vehicle here, the service was exceptional. I will definitely use German Car Specialist again!
Shop Reply
Thank you, Chad, for your kind words about our exceptional service at German Car Specialist! We're thrilled to hear you'll be returning. We look forward to assisting you in the future. Safe travels!
Shehriar Husain on 04/07/2025
I visited German Car Specialist for an inspection of my Tiguan. The team was very thorough with an expert level knowledge and understanding about german car issues and upkeep best practices. They were very patient with my novice questions on troubleshooting and provided a detailed car inspection report as requested. I will be going back to the fine folks at GCS for future car work and recommend them for taking care of your vehicle in a professional way. They can diagnose and remedy german make car issues under one roof with the utmost care and use genuine parts. Thanks GCS team!
Shop Reply
Thank you, Shehriar! We're thrilled to hear about your positive experience at German Car Specialist. Our team's dedication to thoroughness and expert knowledge is always aimed at providing the best service. We look forward to seeing you for your future car needs and appreciate your recommendation. Have a wonderful day!
David Williamson on 04/04/2025
Honest ,friendly reasonable
Shop Reply
Thank you, David! We're thrilled to hear your positive feedback about your experience at German Car Specialist. We pride ourselves on honesty and friendly service. We look forward to serving you again!
Amy Zhao on 04/03/2025
Service was amazing from the moment I called to the moment I picked up my car. Marena was extremely helpful over the phone when I explained my concerns and she made sure to lay out all the options for me which I really appreciated. They were very honest on what actually needed to be done and I was updated throughout the day. Have definitely found my go to shop and will be a continuous customer.
Shop Reply
Hello Amy, thank you for your wonderful feedback about German Car Specialist. We're thrilled to hear that Marena provided exceptional assistance and that you appreciated our transparency and updates. We're glad you've found your go-to shop! We look forward to continuing to serve you. Safe travels!
Nick Lozano on 03/27/2025
High level of professionalism! Super quick and sound work. Also; they washed my car which I was not expecting. Will be returning for all my future work!
Shop Reply
Hi Nick, Thank you for the wonderful feedback! We're thrilled to hear you appreciated the professionalism and quick service at German Car Specialist. It's great to know the car wash was a pleasant surprise. We look forward to your continued patronage! Best regards, German Car Specialist
Steve Short on 03/24/2025
Have serviced my GLK for 5 years now. Excellent service and always communicate what’s going on.
Shop Reply
We are very grateful for the review and for choosing GCS to maintain your Mercedes these past 5 years. Look forward to seeing you again next service ??
Richard Chiu on 03/23/2025
First time customer because the other place I was servicing my Porsche couldn't book me in. Glad I did as I had an excellent experience. The staff were professional and courteous throughout the entire process. Kudos to my service advisor Ben, who took the time to provide a detailed and clear explanation of the diagnosis and estimates for deferred services. His transparency and expertise made me feel confident in the care my vehicle was receiving. Will be a repeat customer and I would highly recommend German Car Specialist for their outstanding service and attention to detail.
Shop Reply
Hi Richard, Thank you so much for your kind words and recommendation! We’re thrilled to hear you had an excellent experience with us at German Car Specialist. We pride ourselves on our professionalism and courtesy, and we're glad Ben made such a positive impression with his detailed explanations and transparency. We look forward to serving you and your Porsche again soon! Best regards.
Oliver Black on 03/20/2025
Reached out to them for quote, they got back to me asking for vin in order to get quoted, sent it, never heard back. Called them a week later, lady tells me oh the service advisor went on lunch and forgot to send the quote so they’ll email it to me shortly, this was 3 days ago. Trash customer service
Shop Reply
Hello Oliver. We have searched through all of our client files, emails, texts, records of requested quotes and we are unable to located any contact with you. We would like further information to address your concern properly. Please reach out to us directly via email (servicedesk@germancarspecialist.com) or phone (403)571-3650. This is not the level of service we provide at German Car Specialist. If something was missed, we would like to address it immediately to ensure it does not occur again.
Ng on 03/12/2025
First time customer. I am very happy with the work completed. I had a transmission fluid leak with my Mercedes. Ben provided estimates for different scenarios and explained the details on what needed to be fixed. The repair was done on time. However, I found that there was still a slow leak the next day. I took my car back for another inspection. They found a defective OEM part, and replaced it without any charges. They also spent time on checking another issue that I have with the car and provided suggestions. Honest work with reasonable prices.
Shop Reply
Hi Ng, Thank you for sharing your experience at German Car Specialist. It's great to hear you were happy with the initial work and Ben's detailed explanations on your Mercedes's transmission fluid leak. We're sorry about the need for a follow-up visit but pleased that our team resolved the issue promptly and free of charge. Your satisfaction and trust in our honest work mean a lot to us. We look forward to assisting you with any future needs. Best regards, German Car Specialist
Ben Vallee on 03/12/2025
These guys are awesome. Polite and knowledgeable .
Shop Reply
Hi Ben, thank you for your kind words! We're thrilled to hear that you found our team at German Car Specialist to be polite and knowledgeable. We look forward to serving you again in the future. Best regards!
S Tor on 03/11/2025
Been coming here for a while with my Touareg. Always transparent and in constant communication with the diagnosis, which I appreciate.
Shop Reply
Thank you for your continued trust in German Car Specialist! We're thrilled to hear you appreciate our transparency and communication during the diagnosis. We look forward to assisting you with your Touareg again. Safe travels!
Clayton Stenson on 03/11/2025
I had a great experience at German Car Specialist! Very friendly and knowledgeable staff!
Shop Reply
Hi Clayton, thank you for sharing your experience at German Car Specialist! We're thrilled to hear our friendly and knowledgeable staff made a positive impact. We look forward to assisting you again in the future. Safe travels!
Tyler Al on 03/03/2025
I been using dealership for a while now because of a maintenance package that I’ve had, I gave this place a try and I’m glad I did, I personally found it better than the dealership. Strongly recommend. Quality work with fair pricing
Shop Reply
Hi Tyler, thank you for choosing German Car Specialist! We're thrilled to hear you found our service better than the dealership and appreciate your recommendation. We look forward to serving you again in the future. Best regards!
Pi Agarwal on 02/25/2025
These guys are absolutely amazing! I have been using them for last 4 years and have referred many family and friends with german cars.
Shop Reply
Thank you so much for the review, Pi! See you next service ??
Rakesh Patel on 02/24/2025
Great service. Honest upfront pricing estimates and information for the customer. Will definitely be using again for all our car maintenance needs. Thank you!
Shop Reply
Hello Rakesh, Thank you for your positive feedback about German Car Specialist! We're thrilled to hear about your great experience with our service. We appreciate your trust in us for all your car maintenance needs and look forward to serving you again. Best wishes, German Car Specialist
Vic toews on 02/22/2025
Great communication, Responded quickly
Shop Reply
Hi Vic, thank you for sharing your positive experience with us at German Car Specialist. We're thrilled to hear that you appreciated our quick response and great communication. We look forward to assisting you again in the future. All the best!
Logan Balas on 02/19/2025
Came in with a misfire on my BMW that they disgnosed and repaired within a day. The front desk is very knowledgeable which I really appreciated.
Shop Reply
Hi Logan, thank you for your review! We're glad to hear that our front desk team was helpful and that your BMW's misfire was swiftly fixed at German Car Specialist. We're here to assist you with any future needs. Best regards!
Torie Carlson on 02/19/2025
Super quick to get in for a diagnostic appointment. Staff cheerful and clear in their interactions with me and very knowledgeable. I will definitely return!
Shop Reply
Hi Torie, thank you for the wonderful feedback! We're thrilled to hear that you found our team at German Car Specialist cheerful and knowledgeable. We look forward to seeing you again soon. Safe travels!
Paul Fouad on 02/18/2025
Very skilled and honest staff. They did an excellent job and I will be back!
Shop Reply
Hello Paul, thank you for your kind words! We're thrilled to hear you had a positive experience with our skilled and honest team at German Car Specialist. We look forward to seeing you again for your future needs. Safe travels!
T K on 02/14/2025
Awesome staff. Friendly and informative. Honest and will be back
Shop Reply
Hello Kim, Thank you for the kind words about our staff at German Car Specialist. We're thrilled to hear you found them friendly and informative. We look forward to seeing you again! Best regards, German Car Specialist Team
Andrew Anderson on 02/13/2025
First time bringing my Audi S3 to GCS. They diagnosed the issue, and told me I didn't have to fix my rear suspension, saving me a lot of money! Overall great experience, everything went smoothly, and they saved me thousands from going to the dealership. This will be my new go-to for all my car maintanence and repair. My car drives and feels like how it did when I first bought it! Big thanks to the team at GCS!
Shop Reply
Hi Andrew, We appreciate your kind words and are thrilled to hear about your positive experience with us at German Car Specialist. Our team is dedicated to providing honest and efficient service. We're glad to have saved you money on your rear suspension and are honored to be your new go-to for maintenance and repairs. Thank you for choosing us! Best regards, German Car Specialist
Dominic Lajoie on 02/09/2025
I had the front suspension of my 2015 Audi S3 repaired a couple months ago. They did a great job and it was about $400 less than at the dealership. Recently, I started getting a “Suspension System fault” coupled with “Headlight Sytem Fault” - the front desk staff suspected I spoke to suspected it was likely related to a Suspension sensor failure. I brought it for investigation and she was bang on. The sensor was replaced and I am off to the races again. I am thus far very please with the service at German Auto Specialists.
Shop Reply
Dear Dominic, Thank you for sharing your experience at German Car Specialist. We're thrilled to know that you're pleased with the suspension repair on your Audi S3 and recent sensor replacement. It's great to hear that our staff was spot on in diagnosing the issue. We look forward to serving you again in the future! Best regards, German Car Specialist
Ivan Colley on 02/06/2025
Awsome customer service
Shop Reply
Thank you, Ivan, for your kind words! We're thrilled to hear you enjoyed our customer service at German Car Specialist. We look forward to serving you again in the future!
Jonathan Barrett on 01/29/2025
Great customer service and clear communication. They went out of their way to bring down costs where they could. Highly recommended.
Shop Reply
Thank you, Jonathan, for your kind words about our customer service and clear communication at German Car Specialist. We're glad we could help bring down costs for you. We look forward to assisting you in the future. Best regards!
Robert li on 01/28/2025
This was my first time visiting this place to have my ML 350 maintained. I was impressed with the thorough inspection and the professional advice on which parts needed immediate replacement and which could wait. Thank you, Marena and your team
Shop Reply
Hi Robert, thank you for choosing German Car Specialist for your ML 350's maintenance. We're thrilled to hear you were impressed with the thorough inspection and professional advice from Marena and the team. We look forward to assisting you again in the future! Safe travels!
Chas. Filipski on 01/22/2025
Great analysis of problem. Good fix. Lots of information provided. Very helpful and informed staff
Shop Reply
Hello Chas, Thank you for your positive feedback! We're thrilled you were satisfied with our problem analysis and fix. Our team at German Car Specialist always strives to provide informative and helpful service. We look forward to assisting you again in the future! Best regards.
Craig Craig on 01/22/2025
Fantastic experience for my first visit. I did not pay for an inspection and they still noticed some issues and notified me. Even my dealership didn't find the issue with an actual inspection! When I picked my car up, they had cleaned the floor mats and gave me a detailed report of the service. Very decently priced as well! This is my new go to place for sure!
Shop Reply
Hi Craig, Thank you for your fantastic feedback about your first visit to German Car Specialist! We're thrilled to hear that our team was able to identify issues your dealership missed and that you appreciated the complimentary inspection, clean floor mats, and detailed service report. We look forward to being your go-to place for future services. Best regards, German Car Specialist
steve milchak on 01/22/2025
Always helpful, thorough and efficient.
Shop Reply
Hi Steve, Thank you for your kind words! We’re thrilled to hear that you find our team at German Car Specialist always helpful, thorough, and efficient. We look forward to assisting you with any future needs. Best regards, German Car Specialist Team
Paul Pellizzon on 01/21/2025
Outstanding service! I own a Q7 which required front and rear brakes. They even took the time to wash it for me!!! Two thumbs up here!!!
Shop Reply
Hi Paul, Thank you for the kind words and great review. We're thrilled to hear you had an outstanding experience with your Q7's brake service at German Car Specialist. We look forward to assisting you again in the future. Safe travels!
Kevin Parkin on 01/20/2025
Very professional work and great service,, friendly people to deal with.. Will continue to trust them with my wife’s car..
Shop Reply
Hi Kevin, thank you for your kind words! We're thrilled to hear that you found our service at German Car Specialist professional and friendly. We look forward to continuing to take care of your wife's car. Take care!
Канада life on 01/19/2025
Friendly and professional staff , really nice shop to bring your car to as an alternative to a dealer.
Shop Reply
Thank you for your positive feedback! We're thrilled to hear you found our staff friendly and professional at German Car Specialist. We're happy to be your alternative to a dealer and look forward to serving you again!
Elizabeth Fermor on 01/18/2025
I brought my car in recently to have the GCS team to look at a problem that had been ongoing for many months. They were able to identify the problem and offer a solution that I find it most satisfying. The service is superb and efficient. What I like best is being kept informed in a timely fashion. Well done!
Shop Reply
Hi Elizabeth, Thank you for sharing your experience! We're thrilled to hear that our GCS team at German Car Specialist could efficiently identify and resolve the problem with your car. Keeping our customers informed is a top priority for us. We appreciate your kind words and look forward to serving you again. Best regards!
Daniel Martin on 01/15/2025
My first time at GCS, I was quoted $6000 by Audi for some repairs needed on my S5. After speaking with Ben at GCS he gave me a well detailed quote on what I actually needed and came in literally thousands of dollars less than Audi. It's obvious the dealer will always charge you more but this was a little crazy. All the work was done in a timely manner and my car is running like a dream! Needless to say I have found my new mechanic and this is where I'll be taking my S5 for all future maintenance. Thanks GCS!
Shop Reply
Hello Daniel, Thank you for sharing your experience with us at German Car Specialist. We're glad to hear that Ben's detailed quote and timely service left your S5 running like a dream and saved you significantly compared to the dealer. We look forward to handling all your future maintenance needs. Thanks for choosing us! Best regards, German Car Specialist
Tayfun Zehir on 01/14/2025
These folks are friendly, accommodating and careful about the quality of their service. Experienced, knowledgeable and attentive to your vehicle repairs or maintenance requirements. They are competitively priced.
Shop Reply
Hello Tayfun, Thank you for your kind words about German Car Specialist. We're delighted to hear that you found our team friendly, accommodating, and attentive to your vehicle's needs. We truly appreciate your feedback and look forward to serving you again in the future. Best wishes!
sarbjit dhadda on 01/14/2025
It was my first time bringing my Mercedes to german car specialist , they did excellent job on it .
Shop Reply
Hello Sarbjit Dhadda, Thank you for sharing your positive experience at German Car Specialist! We're delighted to hear that we did an excellent job on your Mercedes. We look forward to serving you again in the future. Best regards, German Car Specialist
Barb on 01/14/2025
Two glow plugs replaced. Impressive service as they had the car ready again on the same day. Thank you for looking after my Jetta needs!
Shop Reply
Hi Barb, Thank you for your positive feedback! We're thrilled to hear that you were impressed with our same-day service for the glow plug replacement on your Jetta. We're always here to look after your car's needs. Come back to German Car Specialist anytime! Best regards, The German Car Specialist Team
Riley Will on 01/13/2025
Professional, concise, estimates match the billing.
Shop Reply
Hi Riley, thank you for your wonderful feedback! We're thrilled to hear that you found our service at German Car Specialist professional and accurate. We look forward to assisting you with your future automotive needs! Safe travels!
Barry Boutin on 01/13/2025
Service was great and professional
Shop Reply
Hi Barry, thank you for your kind words! We're delighted to hear that you found our service at German Car Specialist great and professional. We look forward to helping you with any future automotive needs. Safe travels!
Liam on 01/09/2025
The team at German Car Specialist are very helpful and extremely knowledgable. Will walk you through any work that has or needs to be done.
Shop Reply
Hello Liam, thank you for your positive feedback! We're delighted to hear that our team at German Car Specialist was helpful and knowledgeable. Looking forward to assisting you with any future needs. Take care!
Andy Davies on 01/02/2025
Prompt service and super friendly. Would definitely recommend
Shop Reply
Hi Andy, Thank you for your kind words! We're thrilled to hear you appreciated the prompt service and friendly atmosphere at German Car Specialist. We look forward to serving you again in the future. Best regards, German Car Specialist Team
Ricardo Zalamea (Ric) on 01/02/2025
This is where you should take your BMW for maintenance and repair! Everything was explained in details. They will not rip you off just like the BMW dealership I was with for a long time. Customer service is excellent! Look for Marena. She is the best!
Shop Reply
Thank you, Ric, for your wonderful review! We're thrilled to hear you had a positive experience at German Car Specialist. Marena and the team take pride in providing detailed explanations and excellent customer service. We look forward to seeing you again for your BMW maintenance and repair needs. Safe driving!
Brian Ward on 01/02/2025
good service - on time and budget and great people to work with So nice to be able to trust an automotive service business
Shop Reply
Hi Brian, thank you for your kind words! We're thrilled to hear that you found our service timely and trustworthy at German Car Specialist. We look forward to assisting you again in the future. Best regards!
Audra Butt on 12/22/2024
The staff are friendly and knowledgeable. I was even more impressed at how clean the interior of my vehicle was upon return!
Shop Reply
Hello Audra, thank you for your wonderful review! We're delighted to hear that our friendly and knowledgeable staff at German Car Specialist made a positive impression. We're especially glad you noticed the cleanliness of your vehicle's interior. We look forward to seeing you again for your future automotive needs. Best wishes!
John Storey on 12/20/2024
So I brought my 93 BMW here two weeks ago with the issue that I had “money shifted” the car, I asked them if they would check the piston heads and valves for damage. A day or two later they told me that the car runs but won’t idle (I knew that already) and then they proceeded to tell me we think it’s this we’re gonna replace it. I’m like OK sure. A week and a half later in a few other things they wanted to replace later, the bill was up to $2200. I was willing to pay it however I went back in in person and talk to them and asked again to please check the piston heads and valves with a camera,the technician comes back from lunch Does that and finds the valves are bent in cylinder six and that was causing low compression. So after a lot of this and that when I went to talk to them the next day, they told me that they chased problems down the wrong rabbit hole and dropped my bill accordingly from the $2200 down to the $375 that it would’ve costed in the beginning for the initial inspection and compression test. All in all props to them for admitting their mistake and adjusting the price. And I will recommend this place to anyone with a German car in Calgary and surrounding areas
Shop Reply
Hi John, Thank you for sharing your detailed experience. We're sorry for the initial misdiagnosis and any inconvenience caused. However, we're glad our team at German Car Specialist was able to rectify the error and adjust the cost accordingly. Your feedback is valuable and helps us improve our services. We appreciate your recommendation and look forward to serving you and your BMW in the future. Best regards.
George Alt on 12/17/2024
Recently involved in a minor fender bender and just wanted to make sure car was mechanically sound. Friendly service , easy to get a hold of and communicative. I’ll always trust this place to bring my car to. Honest work with reasonable prices.
Shop Reply
Thank you for your kind words about German Car Specialist. We're delighted to hear that you found our service friendly and communicative. We look forward to continuing to be your trusted choice for your car's needs. Safe travels!
Josh Rector on 12/17/2024
I've been using German car specialist for over 2 year now to service two vehicles, overall very happy about the experience every time I go. They tell you what repairs can wait and ones that need immediate attention while not being pushy.
Shop Reply
Hello Josh, thank you for being such a loyal customer of German Car Specialist for over two years! We're thrilled to hear that you're very happy with the service and our honest approach to repair recommendations. We look forward to continuing to provide you with excellent service for your vehicles. Have a great day!
David Parker on 12/16/2024
The people at GCS are very patient and helpful in sharing information and options for service.
Shop Reply
Hi David, Thank you for your kind words! We're thrilled to hear that our team at German Car Specialist was patient and helpful in providing information and options for service. We're always here to assist you with all your automotive needs. Looking forward to seeing you again! Best wishes, German Car Specialist Team
BRIAN MORELAND on 12/15/2024
They did a lot of work and replaced some parts in an attempt to diagnose an idle problem. Once they found the issue they took the initiative to remove and refund the unnecessary parts and labour, reducing the bill by over 80%. Outstanding service!
Shop Reply
Dear Brian, Thank you for your feedback. We're thrilled to hear about the initiative and dedication our team at German Car Specialist demonstrated while diagnosing and fixing your idle problem. We appreciate your understanding and are glad the service exceeded your expectations. Please feel free to return for any future automotive needs. Best regards, German Car Specialist
Sukh P on 12/12/2024
Will be bringing all of my cars here
Shop Reply
Hi Sukhjit, thank you for your wonderful feedback! We're thrilled to hear you will be bringing all of your cars to German Car Specialist. We look forward to serving you again. Safe travels!
Greg Landry on 12/12/2024
The team was great to deal with, the shop is very clean and everyone was very professional.
Shop Reply
Hi Greg, thank you for the wonderful feedback! We're thrilled to hear that you found our team professional and our shop clean at German Car Specialist. We look forward to serving you again in the future. Safe travels!
Rob Hansen on 12/10/2024
Son’s car engine blew up a 4 years ago now. These guys did an amazing job rebuilding the engine. This years engine check and oil change and all is perfect. Amazing group of folks from the front to back!
Shop Reply
Thank you Rob for the wonderful review. Glad your son is still enjoying the vehicle! See you next service :)
Esther Hansen on 12/08/2024
German Car Specialists are always thorough and reliable. The only mechanics I trust with my very old Mercedes.
Shop Reply
Hi Esther, Thank you for your kind words! We're delighted to hear that you find our services thorough and reliable at German Car Specialists. It's our pleasure to take care of your Mercedes. We look forward to assisting you again in the future. Best regards, German Car Specialists
Dwayne Childs on 12/05/2024
4 wheel alignment.
Shop Reply
Thanks Dwayne!
Pablo Correa on 12/03/2024
Excellent service. Resolved an uncommon transmission problem, extending the life of my MB C240.
Shop Reply
Hi Pablo, Thank you for your kind words! We're thrilled to hear we could resolve the transmission problem on your MB C240. Your satisfaction is our priority at German Car Specialist. Don't hesitate to visit us again for future services. Best regards, German Car Specialist
Marco Dean Remanente on 12/03/2024
I was taking my car at the Audi dealership and didn't find it personable enough since I was always dealing with different people. So a friend of mine recommended me to German Car Specialist and so happy that I tried them. My first visit was looking to buy some summer tires for my new car and Ben was the first one that assisted me. He was so professional and very knowledgeable regarding the different types of tires. I purchased some and also got them installed and boy was I happy with the product. I ended up going back to get my tires changed over from summer to winter along with oil change and inspection. Assisted me was Daniel and Beth and they were just so great to deal with. I just feel that auto shops need to be more like this that show that they are there for you and its not just the money. Melanie who shuttled me home was just the best with big smiles and very personable. When I picked up my car I was blown away that they even detailed my car inside out. I am such a happy customer and I will highly recommend this shop to all my friends and colleagues. Thank you so much for taking care of my pride and joy!
Shop Reply
We are fortunate to have such a great team of people here that enjoy what they do and work so well together - It makes for a great day at work and I really want to thank you for pointing out each person who helped you Marco! Thank you very much !
Don Lauweryssen on 12/03/2024
High level of honesty and integrity that is often missing in the service departments of certain new car dealerships
Shop Reply
Thank you Don !
Kruger & Dané Vermooten on 12/01/2024
We’ve been coming to German Car Specialist for a few years now for our BMW and they always do an excellent job with our car! They are very professional and definitely live up to their name. Amazing customer service as well. Thanks for everything guys! We always appreciate the good work and for keeping us safe.
Shop Reply
Hi Kruger & Dané Vermooten, thank you for being loyal customers of German Car Specialist! We're thrilled to hear that our team consistently provides excellent service for your BMW. Your kind words about our professionalism and customer service mean a lot to us. We look forward to continuing to keep your car in top shape! Safe travels and thanks again!
Shannon King on 11/26/2024
Great customer service and helpful, informative recommendations for maintaining my vehicle. Technician answered my questions thoroughly.
Shop Reply
Hello Shannon, Thank you for the kind words! We're thrilled to hear that our technician provided thorough answers and that you found our recommendations helpful. We look forward to assisting you with future maintenance at German Car Specialist. Best regards, German Car Specialist Team
Robert McGrory on 11/25/2024
Since starting our servicing with this company 3 years ago, the level of service received has been exemplary. Best after warranty service I’ve experienced for a German branded automobile.
Shop Reply
Hi Robert, Thank you for your wonderful feedback! We're thrilled to hear that you've had exemplary service with us over the past 3 years. We look forward to continuing to provide the service for your German car. Best wishes, German Car Specialist
Steph M on 11/25/2024
Was hesitant to buy a used Audi, but I was convinced by my uncle-in-law, and was told to go to this place for repairs/ regular maintenance. Finally I caved, and got a 2015 Q7. Had to come for wheel bearing repair the other day due to a humming sound. It was diagnosed and repaired, all in the same day. Responsibly priced too, I know wheel bearings are expensive for any vehicle. Will be back!
Shop Reply
Hi Steph, Thank you for sharing your experience! We're thrilled to hear that you chose German Car Specialist for your Audi's wheel bearing repair and that you were satisfied with our prompt and efficient service. We look forward to assisting you with any future repairs or maintenance needs for your Q7. Drive safely! Best regards, German Car Specialist
Diego Ara on 11/21/2024
Very professional. They explain to you all the details and provide alternatives. Very good reports that you can also read and discuss. I will come back if needed for sure
Shop Reply
We appreciate the review Diego. Sorry for the not so great news on your BMW!
Jason on 11/20/2024
I've been to this shop many times and they've always done a great job on my car. They're great with communication and their prices are fair. I highly recommend them.
Shop Reply
Hi Jason, thank you for your kind words and for being a loyal customer of German Car Specialist. We're thrilled to hear that our communication and work on your car have met your expectations. We look forward to serving you again in the future. Best wishes!
James on 11/18/2024
Good service. Not super pushy. Fixed a common audi leak into my ecu and cleaned it up real good. Thorough work and able to salvage the electronics. They responded quickly and got me back onto the road in no time.
Shop Reply
We are thrilled to be able to get a problem solved without expensive component replacement ! Thnaks for the shout out James !
Jean Bickell on 11/15/2024
Always very happy with the service, the information given about what’s been done and the communication to their customers. Excellent
Shop Reply
Hi Jean, thank you for your kind words! We're thrilled to hear you're always happy with our service and communication at German Car Specialist. We look forward to serving you again. Best wishes!
Jacquie Felesky on 11/14/2024
The customer service is second to none and we always feel we are in good hands. We have never felt the trust and care we receive from German Auto than with any other garage. Ben is outstanding in communicating every detail. Outstanding service. 😊
Shop Reply
Hi Jacquie, Thank you for your kind words! We're thrilled to hear that you feel well taken care of at German Car Specialist. I'll be sure to pass on your compliments to Ben for his excellent communication. We look forward to continuing to provide you with outstanding service. Best regards!
Thierno Nouhou B. on 11/14/2024
I am Amadou B. This happened Nov/07/2024 I dropped off my Jetta at 9:45 am before my appointment ( was 10:30 am), they called me back at 11:14 am. Fast, clear and perfect work. The EPC and the engine light went off. Thanks Mike Breel Thanks German Car Specialist. I really appreciated.
Shop Reply
Hi Amadou B., Thank you for the wonderful feedback! We're thrilled to hear that our team at German Car Specialist provided fast and clear service to resolve the EPC and engine light issue on your Jetta. We look forward to serving you again! Best regards, German Car Specialist Team
Alister Vizina on 11/06/2024
Fast friendly service. Great prices and a very knowledgable staff!👍 front desk staff and mechanics were very knowledgeable and upfront with all costs associated with my repair. I would highly recommend them! And won’t take my car anywhere else
Shop Reply
We really appreciate you taking the time and writing up such a nice review for us Alister ! Thank you !
Treydon Brien on 11/05/2024
Amazing service everyone at the front desk is friendly. I would highly recommend taking your German vehicle here. They fixed my tdi perfectly and now it runs better than it ever has!!
Shop Reply
Hi Treydon, thank you for your fantastic review! We're delighted to hear your TDI is running better than ever and you had a great experience with our friendly front desk team at German Car Specialist. We look forward to serving you in the future! Safe travels!
Mike Scott on 11/04/2024
Very thorough and complete car service in a timely fashion.
Shop Reply
Hello Mike, thank you for your kind words! We're thrilled to hear you had a positive experience with our thorough and timely car service at German Car Specialist. We look forward to seeing you again for future services. Safe travels!
Eric Wong on 11/03/2024
First time going to German Car Specialist for my Macan and will be definitely going back for future services. Booked in for a full service and tire swap. Front desk was friendly and professional, service was completed earlier than estimated time, and saved a few $ not having to go through dealer. Was looking for a reliable dealer alternative and after going to a few others I think my search is over.
Shop Reply
Hi Eric, Thank you for choosing German Car Specialist for your Macan's full service and tire swap. We're thrilled to hear that our team was friendly and professional, and that we completed the service ahead of schedule. We're delighted to know you've found a reliable alternative to the dealer with us. Looking forward to seeing you again for future services! Best regards, German Car Specialist Team
Darren Arthur on 10/31/2024
Good communication and job well done
Shop Reply
Hi Darren Arthur, Thank you for the kind words about German Car Specialist! We're thrilled to hear you appreciated our communication and the quality of our work. We look forward to serving you again in the future. Best regards, German Car Specialist
Karen Benzies on 10/30/2024
German Car Specialists are just that - specialists. They take special care of my older BMW.
Shop Reply
Thank you Karen! It has been a pleasure taking care of Blue Car for you over the many years.
William Burnham on 10/30/2024
The staff was very friendly, considerate, honest and knowledgeable. We had our car serviced by BMW since 2011and we felt like they were always trying to force unnecessary repairs and services on us. We will definitely be returning for our next service.
Shop Reply
We appreciate the lovely review William! Thank you for choosing GCS to service your BMW. We look forward to building a relationship with you and your BMW. See you next time :-)
Rizwan Rasheed on 10/28/2024
They were fantastic! Great service they kept me informed on the status of my car. There rates are much lower than the dealership.
Shop Reply
Greatly appreciate the review Rizwan!! See you and your GTI next service ??
Willa McMullan on 10/27/2024
Tire swap and storage, oil change, inspection, replacement of inside filter....washed the vehicle....all done well and for a fair price!
Shop Reply
Thank you so much for sharing your experience Willa! We greatly appreciate it. See you next service :-)
Hal Jordan on 10/24/2024
Everyone working there seems nice and was pleasant to deal with, but after getting after getting an out of province vehicle inspection, was quoted 45 minutes of work to replace one of the daytime running lights. Took me 3 minutes to do.
Shop Reply
Hal, we cannot find your name in our system. We also went through all of our out of province inspections and again cannot find any record of us performing an inspection for you or have had a vehicle fail for a daytime running light bulb in recent inspections. I believe you may have selected the wrong company for this review. If the file is under a different name, please give us a call to discuss. Thank you
Terry Tsan on 10/24/2024
Excellent service, every work is well explained, friendly staff. No complaint at all.
Shop Reply
Thank you for the review Terry! Our pleasure repairing your beautiful E30. See you and your BMW next service ??
Bobby Thirsk on 10/23/2024
Unbelievable knowledge and ways to keep the cars you love rolling!!!
Shop Reply
We very much appreciate the review Bobby! See you next service ??
Halasz a on 10/21/2024
Very friendly staff, very thorough, professional and always excellent service. Great value and quality service.
Shop Reply
Thank you Bob!
Sara Mucciacito on 10/21/2024
Wonderful experience working with Marena! Everyone in the shop was very pleasant. They got my car in on short notice and gave it back freshly washed & vacuumed! Service at its finest. Would recommend to anyone reading
Shop Reply
Greatly appreciate the review Sara! We think Marena is pretty fantastic as well. See you next service ??
Ryan valizadeh on 10/17/2024
Marena is an absolute gem, I really appreciate her prompt updates on getting a Mercedes spare key ordered from dealer when Mercedes themselves made it complicated and tried to charge me for a whole fob. She was easy to deal with especially considering I live an hour and half away. Iwill most definetly recommend this shop and continue future business with them.
Shop Reply
We appreciate the review Ryan! We are very fortunate to have Marena on our team. See you next service ??
Patrice Bance on 10/17/2024
Very knowledgeable and no negligence
Shop Reply
Appreciate the review Patrice! See you next service ??
Tim Granger on 10/15/2024
Great customer service at a fair price.
Shop Reply
Thank you Tim!!
Mark Carriere on 10/15/2024
Booked an appointment 10 days in advance to have my def fluid tank deleted on my 2015 vw Touareg tdi and a stage 2 tune. Vehicle was finished in 7 hours runs and drives great, no more problems with codes popping up for def fluid tank now. Fast and professional service would definitely recommend taking your vehicle to them for any servicing or tuning.
Shop Reply
Enjoy the stage 2 tune, Mark! Thank you so much for the review. See you next service ??
BOB WHEELER on 10/09/2024
… . our Smart fortwo diesel was returned to active service in a timely manner, and we were apprised of what was required while the work was underway . We are delighted to be a part of the German Car Specialist family !!!
Shop Reply
We're happy to have you part of our GCS family! Thank you for the review Bob. See you next service ??
Gilmar Castillo on 10/08/2024
Got wheel alignment and seasonal tire rotation done at GCS. also got recommendations as to defer unnecessary repairs. In all, I re received very satisfactory service and would recommend their services. Great work and excellent customer service.
Shop Reply
Appreciate the review, Gilmar! It is always great to see you and thank you so very much for the business over the last ten years with your Mercedes. See you next service ??
A. Luko on 10/08/2024
great work. experienced mechanics, fantastic ownership. there's a reason these guys have been around for decades. Also Wayne is the absolute best to work with. you won't be disappointed.
Shop Reply
We were unable to locate a file here with your last name and we don't have a Wayne that works here. It is a great review but I think it may be for the wrong business. If I am incorrect, my apologies and thank you for the review!
G B on 10/01/2024
Great service freindly and very knowlegable. Would highly recommend to all BMW owners
Shop Reply
We appreciate the review - thank you!! See you next service ??
Greg Shannon on 09/30/2024
Great work and in a timely fashion !!
Shop Reply
Thank you for the review Greg! See you next service ??
D B on 09/27/2024
Great work and awesome people! Beth got me in super quick when I was in a pinch with an unexpected CEL / thermostat failure. I'd recommend this shop for any German autos needing work or repairs.
Shop Reply
Very much appreciate the review! See you next service ??
Jennifer on 09/26/2024
German Car Specialists are one of the few car repair services that is trustworthy & caring in Calgary. Staff has taken the time to look for expensive car parts at the best possible prices. They have spent a lot of time explaining , in detail, what they will do & what should be done to my 2007 Volvo. Being female with a low level of car mechanical knowledge , I've been taken advantage of at other car dealerships. German c. staff go the extra mile to give the best possible service.
Shop Reply
We appreciate the kind words Jennifer! We know how complex these vehicles can be. Thank you!!
Kyle Cyr on 09/18/2024
Fantastic customer service. Great work. Not cheap but you get what you pay and car work is rarely cheap anywhere so it's worth it.
Shop Reply
Appreciate the review, Kyle! It did turn into a process to get the vehicle to pass the out of province but glad it all worked out. See you next service ??
Craig Swanberg on 09/16/2024
New customer this year, just a few months ago. Had a diagnosis and some regular maintenance done on my car. Work was completed, satisfied with the quality, time it took and price. They were very accommodating for pickup time when I had a change that didn't allow me to get there when needed. Clean shop, good staff. No complaints!
Shop Reply
Craig, we very much appreciate the review! See you next service ??
Dave Musgrave on 09/16/2024
First time to the biz! Was referred by a colleague and car enthusiast...so felt what he had to say about a place would be spot on. It was...this place is terrific..have a new S5, to me, and wanted it serviced and checked out...I was happy with the outcome but more so by the attention to detail. Beth was super helpful as this is my first foray into this market. This is to be my service center of choice for the life of this car!
Shop Reply
That is great to hear Dave ! Beth does a great job and we all thank you for the nice review !!
Adrian Isaac on 09/12/2024
At German Car Specialist, you get more than what you pay for. The technician that worked on my vehicle is clearly an expert and located the engine problems that I had within a short timeframe and provided all the required information to have it fixed. The staff is professional and friendly and kept me up to date with repairs, cost and collection of my vehicle. Overall, I will definitely do business there again. Thanks again German Car Specialist.
Shop Reply
Adrian, thank you so very much for sharing your experience! We truly appreciate it. See you and your BMW next service ??
Liam Galway on 09/11/2024
Excellent service, amazing communication. Felt like my baby and I were treated like extended family. I really appreciated the diagnostics, extensive explanations with photos and sourcing of OEM parts (for much less than what I could scour for on the internet). Will return for anything that I can't manage myself.
Shop Reply
Very much appreciate the review, Liam! See you next service ??
Geraldine Smith on 09/10/2024
Prompt- honest. Very happy with the service and the work.
Shop Reply
Thank you so very much for the review Geraldine! See you next service ??
Cal Luchuck on 09/10/2024
These guys are very good
Shop Reply
It is always a great to chat with you Cal! Enjoy the new vehicle ??
Gurdeep P on 09/05/2024
Solid customer service, knowledgeable and friendly staff and professional work. Able to address all of my questions and concerns. Will continue to service my vehicles here until something changes. Would recommend for everyone looking to an alternative for the dealerships to take great care of their vehicles.
Shop Reply
We appreciate the review, Gurdeep! See you next service ??
Walter Romaniuk on 09/05/2024
Ben and the gang do quality work on our Volvos.
Shop Reply
Greatly appreciate the review Walter! See you next service ??
Jeff Moss on 08/29/2024
Exceptional service at German Car Specialist! The knowledgeable customer care team and skilled technicians provided a fabulous experience from start to finish.
Shop Reply
Greatly appreciate the review Jeff! So glad the alignment has been corrected now and you can enjoy the ride! See you next summer ??
Stig Hansen on 08/28/2024
Good value
Shop Reply
Thank you for the review! ??
James M on 08/28/2024
Friendly atmosphere, fair pricing. The technician staying slightly late to come with me for a small test drive to explain his assessment of my issue which was good customer service. What I didn't particularly appreciate the customer service advisor admitting on the phone that the tech's had take the car on a (I quote) "spirited" test drive to assess the problem and once I returned to my car the dash was reading over 20 l/100km, meaning the car had been thrashed, especially in an industrial area, not on a highway.. There was absolutely no need to do this. This was quite annoying and disappointing.
Shop Reply
We did try reaching out to you last week to discuss your concern with your recent visit. Due to the concern you were reporting with your Volkswagen it required multiple accelerations and decelerations while keeping the manual transmission in 1st and 2nd gear. Driving the vehicle in that manner for only 4KM will cause the fuel consumption to read high. Vehicles use the most fuel when driven in 1st gear. The vehicle was also driven while on the hoist to confirm no abnormal noises. We do apologize for the poor choice of wording from the service adviser. The technician did not drive the vehicle in an unsafe or abusive manner. The technician did accelerate at different speeds and loads during the short road test to attempt to duplicate your concern. Thank you for sharing your concern with us and we hope this helps to clear up any misunderstandings.
Lisa Maragh on 08/22/2024
Fabulous service for my 2015 Mercedes that had an intermittent smell of gas in the interior of the car. Staff was friendly technicians obviously did a great job because I no longer have the smell. PRICE was very fair. They are on list of recommended and favourite Mechanics. And that list is very short so far This is the only company on the list
Shop Reply
Thank you Lisa for sharing you experience and for the wonderful review! See you next service ??
Brian Kapusianyk on 08/20/2024
Marina was excellent in assisting with finding the issue with my convertible top and then explaining the next steps that needed to be taken. Work was done in a timely manner.
Shop Reply
We are very fortunate to have Marena on our team! Thank you for the review Brian. See you next service ??
Myles Greenwood on 08/08/2024
These people are always thorough and helpful. They go the extra mile and their attention to detail is excellent. I live in the SW and I still use German Car Specialist. It's totally worth the drive.
Shop Reply
Hi Myles That is very kind of you to say and we REALLY appreciate your review of us !! Thanks again!
Rochdi Sarout on 08/06/2024
Great staff excellent service and highly recommended to all in need of German car issues.
Shop Reply
We appreciate the review Roch! See you and your Mercedes next service ??
Mohamed El-Sedawy on 08/06/2024
Very helpful and professional, they take care of my issues and kept me informed, thanks to Marina at the front desk.
Shop Reply
Hi Mohamed, Thank you for your positive feedback! We are delighted to hear that you found our service helpful and professional. Marina will be pleased to know her efforts were appreciated. We look forward to assisting you again at German Car Specialist in the future. Best regards, The German Car Specialist Team
Derek Zaharko on 07/30/2024
Expensive but extremely accommodating, honest and professional.
Shop Reply
The cost of Mercedes components can be on the higher end. We always try our best to help where we can. Thank you for the review Derek. Enjoy the rest of your summer ??
David Hornberger on 07/29/2024
The first time using this garage and the customer service is great. I will for sure be using this location for all my future Audi services and repairs. David.
Shop Reply
Thank you for choosing GCS to service your Audi! It was great to meet you, David. See you next service ??
Gurinder Singh on 07/26/2024
Work done with perfection and satisfaction, thanks
Shop Reply
We appreciate the review, Gurinder! See you next service ??
Gabriela Uifalusi on 07/25/2024
Exceptional service! I called in the morning with a car concern before leaving the country on a trip. They were fully booked but squeezed me in to make sure I was safe to drive. I expected to be charged a higher amount than the usual; however, that didn't happen. That speaks volumes about who they are! Marnie was extremely helpful in helping coordinate it all. Previous service excellent as well. 10/10!
Shop Reply
So glad we were able to provide peace of mind before your trip! Hope you have a wonderful holiday and see you next service ??
Harry Klukas on 07/25/2024
Exceptional service provided by knowledgeable staff
Shop Reply
We appreciate the review Harry! See you next service ??
lanette andreas on 07/21/2024
All ways a great experience.
Shop Reply
Thank you for the review Lanette! See you next service ??
Tim Pickering on 07/16/2024
GSC is a fantastic choice. Have been going to them for over 20 years on multiple cars: BMWs, Porsche, Land Rover, Mercedes.
Shop Reply
Really appreciate you taking the time to write this up for us Tim !!!
Rana Gill on 07/09/2024
Superb service as always! My only go to for service.
Shop Reply
We appreciate the review Rana! See you next time!
Oghale Edewor on 06/27/2024
Excellent customer service
Shop Reply
Really appreciate the review! See you next service ??
Harrys Hair Care on 06/25/2024
I feel like same price less service from dealership
Shop Reply
Due to the current and ongoing water restrictions the City of Calgary put in place weeks ago, our exterior hand washes have been suspended until the restrictions are lifted. Mercedes dealership has also suspended washes as well. We are all trying to do our part. GCS is an alternative to the dealer and big cooperation's. We have created service packages with inspections to allow our clients the option of what is performed on their vehicle and the cost. We do not claim to be a dealership. We are a locally family owned business that has been servicing Calgary for over 30 years.
Gordon Wong on 06/25/2024
This is my first time dealing with German Car Specialists. I made an appointment on June 6 on their website for the first appointment of the day on June 25 for a straightforward oil change and general check of my 2018 Audi A4 Allroad. I intended to wait for the vehicle and planned other appointments around the service. I received an email confirmation and text reminders leading up to the appointment. All good up until this point and I appreciated the ease in making the appointment. I showed up 10 minutes early and was told all their appointments were for drop offs unless otherwise stated. The receptionist was helpful but the next available waiting appointment was 3 more weeks away and while their shuttle would drop me off at home, it wouldn’t bring me back to pick up my vehicle. I had other appointments during the day and decided to pass on using them. I can’t speak to the quality of their mechanical service but the receptionist was very professional. It would be helpful if the website or the appointment confirmation mentioned that all appointments are drop offs. Just a suggestion from a potential new customer.
Shop Reply
Gordon, thank you for your feedback. It does mention when booking the appointment through the website that it is a drop off. However, the appointment confirmation and reminder does not list that. It is a good suggestion and we will look to add the note for the confirmations and reminders. Our apologize we were unable to accommodate you waiting this morning as those spots were already full. Hopefully we can assist you in the future.
Kathryn Trigg on 06/21/2024
Great service. I especially appreciated speaking with Beth who communicated issues in an uncomplicated, easy to understand manner and was also empathetic to my concerns. The work was completed quickly. I was also NOT provided with a laundry list of work for them to do later which seems to be the standard procedure for most repair companies.
Shop Reply
Thank you Kathryn for the lovely review! Glad it was not worst case for your Audi and it's back on the road. See you next service ??
Ig Danyl on 06/18/2024
Left a message to contact me , never heard from them, called them couldn't answer my question, doesn't seam to be reliable
Shop Reply
Hi, We would appreciate a call, text or email with more information. There have been no voicemails that have not been called back and a question regarding a German vehicle repair that could not be answered does not sound familiar. We can be contacted at 403-571-3650 or email servicedesk@germancarspecialist.com.
Graham Boag on 06/15/2024
The usual great service. They give you accurate info about what needs to be done and what can wait. Good detailing too.
Shop Reply
Graham, we are truly grateful for clients (like yourself) and for choosing GCS to maintain your vehicles over the past 18 years! Thank you so very much ??
Tej Sandhu on 06/13/2024
I had a great experience during my recent visit! I brought my car in for service and everything was handled well. The staff did an amazing job at communicating with me and they were very pleasant to deal with. I used to get service done at the dealership, but after the treatment I received from the staff at GCS, I will definitely be switching over for all my service needs. Thank you Dennis and team!
Shop Reply
Tej, thank you for such a lovely review! We appreciate you sharing your experience. See you next service ??
Nancy Johnston on 06/12/2024
Very thorough and professional.
Shop Reply
Thank you Nancy for the review! ??
JK Sargeant on 06/07/2024
Knowledgeable and prompt. Love the clean, detailed car for pickup. like a new car!
Shop Reply
We appreciate the review!! See you next service ??
mark perera on 06/06/2024
I really don’t know where to begin here. I don’t think google will allow as many words as I need to describe just how amazing this place really is! So I’ll just run through the basics. I brought my wife’s AMG Mercedes to this shop based on a recommendation from Wojtek Makiela, a colleague in the industry. I was very reluctant as the only work done on my wife’s Benz is done by the dealer. We don’t trust anyone else and never have. But it needed a ALOT of repairs from years of hard labour and we both agreed to give German Car Specialists a shot. This was easily the best decision we have ever made since owning our GLC 43. From start to finish the entire process was unmatchable. Even the dealership would struggle to compete with the level of professionalism, knowledge and understanding of the vehicle, the pricing, the facility itself and most importantly, the customer service I received the entire time from my service advisor Sam. She was one of the best parts of this entire process and was so meticulously organized with all of the information, pricing and time frames that I struggle to imagine anyone or any shop could do better. When we did finally get the car back after only two days (Mercedes quoted us a week plus for repair time) both me and my wife we absolutely blown away by the results. The car drives smoother, quieter, faster, and with better fuel economy than it ever did before! We both instantly fell in love with the Benz again and my wife was so happy with the end result, she was almost in tears. To top all of that off (as if it could get any better), the final price was not tens or hundreds less than we were quoted from Mercedes, it was thousands less!!! I urge anyone reading this to give this incredible shop a try because I promise you won’t be disappointed. Quite the opposite will be true in fact. This is by far the best mechanic/shop experience I have ever had and being a car guy and gear head of over 25 years, that’s saying a lot. I’d like to once again thank Sam, the shop foreman that worked on my car, and of course Wojtek Makiela for all of the work done, the amazing customer service, and the excellent condition and end result in which I received my vehicle. Thank you all so much and I’ll see you soon for the future regular maintenance! Update: 3 services on two separate Benz’ later and this is still the best shop in Calgary! Ben continues to maintain an unmatched level of customer service and support. Not once have I ever felt pressured to do unnecessary maintenance or repairs and his honesty and integrity is a breath of fresh air in todays world. If you are searching for a dealer approved shop to take your German vehicle for service or repair, look no farther, German Car Specialist is the only shop to go to.
Shop Reply
Mark, it is our pleasure to help you maintain and service all of your Mercedes. We greatly appreciate such a wonderful review. We are very fortunate to have Ben and Sam on our team and to have such fantastic clients like yourself. See you next service ??
Sarah Hill on 06/05/2024
Very efficient. Pleasant experience all round. Enjoyed the shuttle.
Shop Reply
We appreciate the review Sarah! See you next service ??
Barry Baim on 05/31/2024
A friendly detailed service that identified a warranty concern for a brake caliber.
Shop Reply
We appreciate the review Barry! Thank you for choosing GCS to service your Mercedes. See you next service ??
Scott Mennie on 05/30/2024
After buying a used Audi, I went to the shop listed on the carfax. I figured when it was listed over a dozen times, it would be a safe bet. German car specialists did not disappoint, felt very confident after picking it up, made their list of reasonable suggested repairs, and when they would be required so there was no surprise next visit. Will obviously continue my services here.
Shop Reply
Thank you for the review Scott!
Alan Williams on 05/29/2024
Got the work done on time and at a fair price
Shop Reply
Thank you for the review Alan! Have a fantastic summer and see you next service ??
aliu tahir on 05/27/2024
Very professional, keep to time and also in my opinion I think they have the best prices you can think of when it comes to fixing your car
Shop Reply
We appreciate the review Tahir! Thank you for choosing GCS for the repair of your Mercedes. See you next service ??
Riaz Mohamed on 05/23/2024
Always excellent service.
Shop Reply
Thank you for the review Riaz! See you next service ??
Steve Oro on 05/22/2024
excellent service as always. Steve
Shop Reply
Thank you for the review Steve! Enjoy the summer and see you next year ??
Gord Dayman on 05/22/2024
positive experience, good customer service
Shop Reply
We appreciate the review, Gord! See you next service ??
Riyaaz Dawood on 05/15/2024
Once again, a pleasure doing business with German Car Specialist. They had the service and diagnostics expertly done. Also provided me a few items to consider for my next service.
Shop Reply
Always enjoy our conversations when you come in! Appreciate the review. See you next service ??
Martin Gough on 05/14/2024
Very good service. Knowledgeable staff, including the front desk. Good follow-up. I highly recommend German Car Specialist.
Shop Reply
Thank you for the review and recommendation, Martin! See you next service ??
Cameron Greenfield on 05/09/2024
Clear upfront quoting and communication throughout the process. The staff felt very honest and knowledgeable.
Shop Reply
We appreciate the review, Cameron! See you and your VW next service ??
Martin Lee on 05/08/2024
Very disappointed with the way they handled my case. Beth who called me made me feel even worse. Wished I never went there
Shop Reply
Martin, I attempted to assist you with the concern you are having but that becomes impossible to do when you hung up on me twice and were constantly interrupting when I was attempting to discuss the situation with you. To say I have made you feel worse is interesting as you would not allow me to speak or help. We do not tolerate harassment/bullying in any way which is how I interpreted your actions. The last time we saw your Mercedes was January 3, 2024. You contacted us via email on Monday, May 6, 2024 reporting seeing engine oil around the passenger side of the engine. We scheduled you in for Thursday, May 9, 2024. Yes, the authorization that was emailed to you on Monday showed a charge as we did not know if something had failed causing an oil leak. You did not give us the opportunity to assess the situation. If you had given us the opportunity to look at the vehicle, we would have been able to determine if it was related to the service in January or not and adjust charges accordingly. Working through an issue takes both parties involved. Wish you all the best.
Matt Rideout on 05/06/2024
Would highly recommend this shop. Have been taking my car here for regular maintenance and minor repairs.
Shop Reply
Appreciate the review Matt! Thank you for choosing GCS to maintain your Audi. See you next service ??
Lauren Hopkins on 05/04/2024
I just had my GLC43 AMG here for service and I have nothing but good things to say. I sincerely appreciate the professionalism and attentiveness they show when my vehicle is in for service. Pricing is fair, my car came back to me in better condition than when I left it (they took the time to clean the exterior and wipe down the interior as well as clean out my floor mats). They went above and beyond. Thank you and absolutely bring your car here!
Shop Reply
Lauren, thank you for such a lovely review! See you next service ??
Susan Van Niekerk on 04/29/2024
What an incredible Team! Knowledgeable! Great communication! Excellent service!
Shop Reply
We really appreciate the review Susan! See you next service ??
Jenghiz Eric on 04/28/2024
Went in for a full driveline service on my AWD Golf Sportwagen. I appreciate how the team here went above and beyond what the manufacturer recommends to ensure the service was done properly. Car felt slightly more responsive after adaption as well. They even performed a nice wash like a dealership would but with higher quality. Will be my go-to shop for any VW work that I need. Thanks guys!
Shop Reply
Greatly appreciate the review! Awesome picture of your VW. See you next service ??
clarence link on 04/26/2024
the follow up as you repair the vehicle is great . Knowing as you go along in doing the work is great. The auto detailing is awesome ,
Shop Reply
Thank you Clarence!!
Irene Soby on 04/25/2024
This was my first experience at German Car Specialist, and I must say it was exceptional. The level of customer service provided was superb, with the front desk staff demonstrating professionalism, promptness, and respect throughout. Notably, they were the sole shop in town capable of addressing the alarm system issue in my Audi. After investing nearly a thousand dollars in diagnostics elsewhere that yielded no resolution, I consider myself fortunate to have found them. Furthermore, their pricing is fair, without any unwarranted inflation.I'll definitely be returning.
Shop Reply
Glad we were able to help with the alarm issue! Thank you for the review Irene. See you next service ??
Kenneth Edah on 04/23/2024
Their service is at par with any German car dealership. Took in my GLE 43 Coupe for a service B1 maintenance; it was done thoroughly, and invoice cost did not break the bank
Shop Reply
Thank you Kenneth for sharing your experience! See you next service ??
AP Saunders on 04/22/2024
Great service and prices, staff is very helpful & knowledgeable
Shop Reply
We appreciate the review Aidan! See you next service ??
Sasha Wilczynski on 04/15/2024
All of the maintenance advisors at German Car Specialist are always great. They are all very knowledgeable, well informed and walk you through everything that is going on with your car. They're always willing to answer your questions and make you feel comfortable with the maintenance that is being performed. I've been a customer for over a year now and I've never had any issues with any work performed on both of my Audis. Kudos to all of their technicians for that too! They will always get my business as long as I own and drive any german car.
Shop Reply
Sasha, thank you so very much for the wonderful review! We are so fortunate to have such lovely clients like yourself. See you next service ??
Don Ewen on 04/15/2024
Kept me up to date throughout the process and explained everything to me so I could understand. Very polite and courteous people.
Shop Reply
Thank you for review Don! See you next service ??
Ruhi Madhany on 04/11/2024
Always good, courteous service from start to finish. On the phone and in person. Yes, car gets a great service too!
Shop Reply
We appreciate the review Ruhi! Thank you for choosing GCS to service both your German vehicles. See you next service ??
Jake M on 04/11/2024
Really happy with the service at this shop. The staff were helpful and knowledgeable. They summarized everything that they did and anything that they found with my vehicle and were able to answer my questions. They also gave my car a wash which was a nice bonus.
Shop Reply
Greatly appreciate the review!! See you next service ??
Bram Grinwis on 04/10/2024
The staff are incredibly friendly and care on not just a professional level. Have been going here for years and have nothing negative to say. They always do a great, great job
Shop Reply
Bram, we greatly appreciate the review and for choosing GCS to maintain your Mercedes! We are so very fortunate to have such lovely clients, like yourself. See you next service ??
Akshay on 04/05/2024
Very honest and transparent servicing place; highly recommended!A big shout to Beth Wade; she has awesome knowledge, quickly troubleshooted the issue, and made every effort to reduce the cost.
Shop Reply
Akshay, thank you for the kind words and the lovely review! We are very fortunate to have such a great team here at GCS. Glad we were able to help get your BMW back on the road. See you next service ??
D C on 04/04/2024
The hundreds of other top reviews are not exaggerated! Great shop/workmanship, great prices, great service! 100% My new repair shop going forward! Thanks to everyone at GCS!
Shop Reply
Thank you Darcey for choosing GCS for the repair on your VW! Greatly appreciate the review. See you next service ??
Brian dittmer on 03/28/2024
I highly recommend German Car Specialists. Excellent service and staff.
Shop Reply
Really appreciate the review Brian! Thank you for the recommendation. See you next service ??
Terry Price on 03/26/2024
The general maintenance /regular servicing was done in a timely manner and staff were friendly and helpful.
Shop Reply
Terry, thank you for taking the time to share your experience! We truly appreciate it. See you and your Audi next service ??
Ricky Jo on 03/21/2024
Great service
Shop Reply
Thank you Ricky! ??
Sergej Becker on 03/21/2024
I had an excellent experience with German Car Specialist. They conducted a thorough inspection and provided me with a detailed service report. Additionally, they hand washed my car both inside and outside, which I really appreciate. Marena, the service advisor, was incredibly helpful and professional. She explained everything clearly and kept me updated throughout the process. Her outstanding customer service and communication skills were truly appreciated. I would highly recommend German Car Specialist to anyone in need of quality and reliable service for their German car.
Shop Reply
Thank you for your feedback Sergej! We are glad that our team was able to provide excellent service and we look forward to seeing you again.
Arthur Garand on 03/18/2024
I was looking for a new place to take my used audi that I recently bought. I found them on Google and I'm glad I did. They were able to book my vehicle in next day. I felt it was handled very professional and I didn't feel like I overpaid for my service.
Shop Reply
Arthur, thank you for sharing your experience. Hope you are enjoying your new-to-you Audi. See you next time for a service ??
Alex Movmyga on 03/15/2024
I was impressed with their honesty and client-focused approach. I appreciated their job and advice.
Shop Reply
We appreciate the review Alex! Unfortunately, we don't always get to share the best news. Hope you were able to sort something out with the Audi.
Celtic Dream on 03/10/2024
My ML320. Extremely happy! My former mechanic sold and I did not like the new owner so found a cheap mechanic off of Groupon, well what a nightmare, the one licensed mechanic owned the shop and his workers not licensed! Never inspected after the repair. Several oil changes I would have to return to have my change oil light reset, they changed my door actuators, which now I am not sure even needed to be done! I had an electrical problem and they could not figure it out, which initiated the door actuators being changed. My locks and alarm where a mess, very stressful. This Groupon mechanic, not German car experts, changed my actuators and said sorry we do not know why the locks and alarm are not working, too bad take it to the dealer. They also missed a major repair that could have destroyed my vehicle and would have impacted my safety. So not worth any money savings as the did not know German vehicles! These vehicles need licensed German car mechanics! Lesson learned! A trip to German Car Specialist, wish I went there first..my electrical problem, was a burnt out fuse! So happy I found German Car Specialist, knowledgable, thorough, professional, licensed German mechanics here. My service advisor, Marena was over the top helpful! My vehicle will be maintained as per Mercedes standards with German Car Specialist, very professional. Reasonably priced. Thank you German Car Specialist! Nov 2023 Brakes and new tires on my ML330 Mercedes. Awesome job, very reasonably priced! Marena sourced my tires which are a difficult size to find, they are wide, SUV tires. I did price shop. German Car Specialist found the best tires for my ML320 and the best price. Nice to be able to go to my trusted mechanic one stop. I usually leave my vehicle for the day for servicing. My wheels were double torqued at the shop so no need to return to have the 2nd torque done. Love this place. They are truly professional take beautiful care of my beautiful vehicles. I have two a CLK convertible I drive in the summer they service this one too for me to, to factory specs. They truly are "German Car Specialist" peace of mind. You need a good mechanic, expert for these fine machines. Highly recommended! Feb 2024 My ML320 is getting old. Beautiful machine, but it does have its aging issues. Still worth the fix as my ML is in immaculate condition! The latest issue, all of my dash lit up like a Christmas tree, no warning and my ML stoped working. Got her into German Car and we were dealing with a puzzle. At German Car Specialist they do not like to fix unless they know exactly what it is and at this point suspect was the computer module. This would have been an extremely expensive fix and that would determine the economic value of replacement. Do they wanted to be sure this was the issue before fixing. Sent me off without repair and it happened again this time I had to tow her in. A few more clues this time as I was paying attention. It was determined the carburetor was power surging and not recording on my vehicle computer. Again this was replaced by my previous mechanic "Not" a German car specialist, so another redo. People, these luxury cars need professionals. So many garages have one mechanic overseeing untrained workers. Yes less expensive at the time, but honestly, I have had almost everything replaced that my cheap mechanic installed. So no savings! German Car Specialist is less expensive than the dealer and with the same expertise and qualifications as the dealer. These cars require an expert. If you buy one, you need to go to German Car Specialist, you will regret it otherwise. My ML runs like a charm! Thank you again Marena and German Car Specialist staff! On the road again!
Shop Reply
Thank you so very much for sharing your experience Karen! Glad to help get the door locks all sorted out. See you next service ?? Karen, we want to thank you for taking the time to share and update your experiences you have had with us! You are right, these vehicles can be complex and require taking the time to diagnosis the issue correctly. Glad to hear the alternator took care of all the odd electrical issues that were going on.
Klaus Schoenwandt on 03/07/2024
Very thorough and knowledgeable staff. No high pressure sales - just facts and options. Quick and efficient service too.
Shop Reply
From all of us at GCS, thank you for the review Klaus! See you next service ??
Jennifer Chesson on 03/05/2024
My VW wagon needed to have the DPF completely replaced, among other things, which is a huge job, so they had it for almost a week, but Ben was very consistent about communicating with me through the whole process. He also took the time to patiently answer my questions very knowledgeably, and with a lot of detail, and not once did I feel he was trying to up-sell me on something I didn’t need, or offer me options that might make the vehicle performance only appear good in the short term. He also listened patiently as I worked through my options verbally (as I always do) and offered more data when my process was missing it. I would highly recommend this place!
Shop Reply
Thank you so very much for taking the time to write such a wonderful review, Jennifer! We are very grateful that Ben is part of our team. See you next service ??
Dinith Ezra Devindya on 03/03/2024
Took my Audi A4 for the first time to German car specialist and the service was really great. Reasonable price including all the inspections done to the car plus the car wash.
Shop Reply
Very much appreciate the review! See you next service ??
Jas S on 02/27/2024
Great experience dealing with German Specialist, in particular with service advisor Ben, he is very knowledgeable and explained in detail how they diagnosed the Benz. The price was as quoted, very fair.
Shop Reply
Very much appreciate the review Herpineer! We are so grateful to have Ben on our team. See you next service ??
Olusola Feyisitan on 02/20/2024
Smooth and excellent service
Shop Reply
Thank you Olusola! See you and your Mercedes next service ??
jordan wayne on 02/20/2024
Very informative and friendly like aatmosphere. I would definitely recommend them thx.
Shop Reply
Appreciate the review Jordan! See you next time ??
Henry Luong on 02/13/2024
Ben and the team are always friendly, prompt and great to deal with. Thanks again for your service!
Shop Reply
From all of us at GCS, thank you for the review Henry! See you next service ??
Curtis Atkinson on 02/08/2024
Germain Car Specialist was extremely good. Took my $5000 quote to $450, based on finding another solution... Great service from Marina... Impressive for a change! Highly recommended
Shop Reply
We are so very glad as well that the repair to the ECU worked and we were able to save it for you! Thank you for the review Curt. Hopefully next time we see you is just for a service ??
Jay H on 02/01/2024
Beth and the other girls at front desk are great !!! They know what they are doing. Thanks for fixing my car
Shop Reply
We are so very fortunate to have such great team. Thank you for the review! See you next time ??
Brittany Kremer on 02/01/2024
I have been consistently using German Car Specialist since I got my Mercedes, and I have always had a great experience. The communication is straightforward and honest, and they have done quick and quality work every time. Bonus that they have always washed the exterior of my car! I highly recommend this shop !
Shop Reply
Brittany, we greatly appreciate you sharing your experience! See you next service ??
N on 02/01/2024
Second visit to get brakes on my X5. Again the process is smooth and based on the 1st time experience. Staff polite and clear. Expectations are discussed and set up front in terms of work scope and cost estimate. The communication during the day and overall process is great. When it comes time to settle things, they appear as expected, as set upfront. In my case it was cheaper than estimated. Thank you. Will be seeing you in n the near future for next oil change.
Shop Reply
Navin, we appreciate you taking the time to share your experience! See you next service ??
Kathy Duff on 01/29/2024
Front line staff is excellent. One minor issue with a hose that detached on my way home but they were happy to help me troubleshoot it over the phone 😀😀 Highly recommend this business KD
Shop Reply
Thank you for the review Kathy! We look forward to seeing you at your next service.
Andrei Romaniuk on 01/13/2024
A great place to service your European car. Very smooth from booking to getting the car back, very professional and knowable.
Shop Reply
We greatly appreciate the review Andrei! Thank you for choosing GCS to service your Mercedes. See you next service ??
haitham fath on 01/12/2024
Terrible service and it's almost a fraud. Went for a service that requires changing filters and other parts and ended up with oil change and "full inspection" that costed over 400 bucks for an oil change. Never again. I don't recommend at all
Shop Reply
Haitham, the authorization that you signed when you dropped the vehicle off clearly details exactly what you are being charged for. The invoice was the same when you picked up the vehicle. The process for this visit was the same as your last when the brakes were replaced. The engine air filter and cabin air filters are inspected (if no disassembly is required) and we then advise the client if they are in need of replacement or not. We believe in giving our clients the option of what and when they would like a component replaced on their vehicle. You were upset that we were not able to pick you up from the gym after the service was completed even though you were advised of that before your appointment. Our team member who does the shuttles in the morning hand washing the vehicle (time and weather permitting) after the service/repair is completed. Unfortunately, we were unable to wash vehicles due to the extreme cold when you were here for service. We are a family owned and operated business which does make us smaller than a corporate dealership. We wish you all the best.
Tanya Loftus on 01/03/2024
The transmission in my 2006 VW Beetle runs so smoothly now! THANK YOU GERMAN CAR SPECIALISTS!!
Shop Reply
Thank you so much Tanya! Glad to hear you're enjoying your Beetle again. See you next time ??
Renaud Langlois on 01/02/2024
They are simply the best!
Shop Reply
Our clients (like yourself) are the best! Thank you for the review Renaud ??
Stephen Rohling on 12/20/2023
Right from the start I felt comfortable when speaking with Beth at the front counter. As a car guy for the last 30 plus years, she nicely informed me, that my car did not have a timing belt but a timing chain. Man this lady knows her stuff! :) Immediate identification of the issue at hand was the next step in satisfaction. Everything went smoothly from being greeted with a smile to the efficient transfer to the Technicians in the shop, where they quickly assessed and identified the reason for the service light illumination which could have been like looking for a needle in a haystack A phone call with a in depth analysis and a very reasonable price to repair the issue at hand was obtained only hours later and now with all the other requested service work completed, I too am driving away with a smile! This is defiantly a one stop service shop with everything from a courtesy shuttle home from the start, to a professionally cleaned vehicle at pick up time. Please continue with the impeccable service, knowledgeable staff and the stellar technicians and in turn it will bring many European sport car enthusiasts in. to call this place “Home”
Shop Reply
Thank you Stephen for the wonderful and detailed review! It was our pressure working with you to get your new-to-you GLK fixed up and back on the road.
Rocky Hartline on 12/19/2023
This is a great place for repairs and maintenance of your vehicle. I wish I had known this when I first moved to Calgary a few years ago. Replacement of my blower motor and Regulator was less than 1/3 of the price at German Car Specialist, than it was at a local Dealership. The front-end person is Marena, wonderful, knowledgeable and a great communicator, and while I didn't meet him personally, Technician Mike Breel did a great job. I highly recommend GCS for your automotive work, and we will be taking both of our family vehicles to them for maintenance and repair work in the future. Thank you GCS Team!
Shop Reply
Thank you Rocky for taking the time to share your experience! We are very grateful to have such wonderful clients and an amazing team. See you next service ??
raj gill on 12/17/2023
Amazing people, from reception to shop highly professionals and very organized,i just loved their service, I would definitely go back to them for all kind of service my bmw needs.
Shop Reply
Thank you for the kind words Raj! We are very fortunate to have such a great team and fantastic clients. See you next service ??
Ronnie Ramos on 12/17/2023
Great service and staff are so knowledgeable and friendly, will surely refer to my friends and family
Shop Reply
We appreciate the referrals and the review Ronnie! Thank you for choosing GCS to maintain all your German vehicles ??
Jason Chow on 12/14/2023
Professional independent repair shop. I have been returning for years to service my BMW's. Staff communicate clearly and explain and provide progress while the vehicle is in their hands. Morning shuttle service is very convenient for me. I would look no further and bring your German Car to German Car Specialist. ... 2023 Update, returned to by my car back in for repairs for an oil leak, normal maintenance. Still a 5 Stars review for this company, service and communication is top-notch. I feel confident every time I bring my vehicles here for maintenance, service, or repair. Honesty and transparency is very prevalent, and also the courtesy shuttle in the morning is very convenient.
Shop Reply
We appreciate the kind words Jason. It has been our pleasure looking after both your BMW's. See you next time :)
James on 12/11/2023
Service is always fantastic and love working with Ben, Beth and the entire team, so attentive!!!
Shop Reply
Very much appreciate the review, James! It was always great to you see when you come in. See you next service ??
Pam Whitnack on 12/10/2023
I appreciate the maintenance check to avoid future issues. It helps me feel more secure driving an older vehicle.
Shop Reply
Thank you Pam!!
David Daly on 12/07/2023
Excellent attentive professional service. Took time to thoroughly diagnose the problem and explain issues and solutions.
Shop Reply
Thank you for the review David! Of course, let us know if you are still experiencing a fuel smell. See you next service.
Karl Norrena on 12/06/2023
Modern booking practices with email/text prompts. Clean building and property. Professional staff, and they washed the car. I would not hesitate to return.
Shop Reply
We appreciate the review Karl! Thank you for choosing GCS to service your Mini. See you next time!
Kelechi Ogudu on 12/04/2023
I had an excellent experience here! The staff here are amazing and patiently take their time to explain details, while keeping you in the loop of what work is being done. I'm definitely sold on them and from now on my cars will be coming here, rather than the dealership!!
Shop Reply
Thank you for sharing your experience and choosing GCS to repair your Mercedes, Kelechi! See you next service.
Will Hebson on 12/02/2023
Everyone that works here are all very honest mechanics that are friendly and knowledgeable to communicate with for all of your vehicles needs.
Shop Reply
Hi Will, Thank you for your kind words! We're thrilled to hear that you found our team at German Car Specialist honest, friendly, and knowledgeable. We look forward to assisting with your vehicle's needs in the future. Best regards!
Alejandro Florez on 11/30/2023
Have gained a life long customer! I trust them to be honest with me and they are very kind.
Shop Reply
We appreciate the review, Alejandro! See you and your imported 5 series next service!
Adeel Upal on 11/30/2023
I used this shop to fix up my used 2013 Audi a4 when I got it. They are very knowledgeable about their craft and charge reasonable prices. They will tell what needs to be fixed now and what can wait - which is very helpful with a limited budget. Communication is professional and courteous. Highly recommend!
Shop Reply
Thank you for the review Adeel! We greatly appreciate you taking the time to share your experience. See you and your A4 next service!
Joanne Suter on 11/29/2023
Incredibly helpful, kind and thoughtful during what was not a particularly pleasant reason for us needing a car shop :) thank you Beth and the team of techs, we'll come back.
Shop Reply
It was really great working with yourself and Spencer! Hope you both have been able to enjoy the X5 now that some of the headaches have been taken care of. See you next service!
Steven Snith on 11/29/2023
I would like to thank the team at German Car Specialist for my recent visit there for much needed maintenance. I had a number of issues with my 2011 TT. It took a couple of visits, but that was due to myself needing the car. Once I was able to leave the car over night everything was resolved before the end of day 2. Including ignition coil issue was misfiring. If you are ever changing your coils. DO NOT BUY THE CHEAP CHINESE KNOCK OFFS. The ones that were installed by the previous owner lasted less than 30000km. Thank you once again to Marena my service advisor whom informed me on all that was going on with my car. Thank you also to Ivan the Technician that worked on the car. I am sure there are a few more. Cheers see you next time. Steve!
Shop Reply
Always happy to get another TT back on the road and running well, thanks for trusting us to get things done right. We will see you the next time!
Amy Pease on 11/28/2023
Beyond great service! Dennis & his crew run a stellar shop!
Shop Reply
Thank you for the kind words Amy! See you next time ??
Connor Leggatt on 11/28/2023
Great service; previously I had work done elsewhere that wound up being insufficient (unbeknownst to me, and due to communication error), and GCS provided prompt service to rectify this. Ben was informative of all steps taken to service my car, and I walked away with peace of mind. Worth every penny in my opinion!
Shop Reply
Greatly appreciate the review Connor! Hope you are enjoying the tune. See you next service!
Eddie Lui on 11/27/2023
Great service done at reasonable price.
Shop Reply
We appreciate the review Eddie ! Thank you for choosing GCS to service your Porsche - see you next service ??
Brian Smith on 11/27/2023
Quick, honest, professional, and reasonably priced. This is the place to get my Benz serviced and repaired from now on.
Shop Reply
Thank you very much for the review Brian! Look forward to seeing you next service ??
Jason Bamlett on 11/23/2023
My “go to” shop for all my vehicles. Foreign to domestic, I have received excellent service for years.
Shop Reply
Thanks very much Jason!!! If anyone knows customer service it would be you LOL !!
Jud Virtue on 11/22/2023
Outstanding expertise and customer service and at a cost significantly below the dealer. 2013 Audi A6. Highly recommend.
Shop Reply
Thank you Jud for coming in to see us! Hopefully the Audi's suspension treats you well for a long time. Happy to help anytime.
Ken Edward on 11/15/2023
Above and beyond expectations. Been there twice so far and they were quick to diagnose my problems, quick to get replacement parts and quick to get my car back on the road, repaired and spotlessly cleaned.
Shop Reply
Ken, we are grateful for the review - thank you! See you next service ??
Paul Dominic Galang on 11/14/2023
Ben and staff have been very helpful and accommodating. Did Service B and will be doing my services with them moving forward.
Shop Reply
We are pleased to know that your experience with Ben and the rest of the team was top-notch! Our team looks forward to seeing you and your Mercedes again.
Henry H on 11/14/2023
This is a fantastic company offering professional automotive servicing. Great price and value and I look forward to working with them for all of my vehicle service needs. Highly recommend.
Shop Reply
There are many options when it comes to servicing Mercedes. We truly appreciate you choosing us and being part of the GCS family! Thank you Henry
Zac Wiens on 11/11/2023
Very friendly and efficient staff!
Shop Reply
We appreciate the review Zac! See you next service ??
Ben Jelic on 11/09/2023
This outfit is outstanding! Took my Sprinter van to 3 shops including Mercedes and they were unable to diagnose the issue. Wasted thousands of dollars for towing and diagnostics fees. 3 months my van was out of service . German specialists found the problem on first day and had it fixed the same week. This will be my go to shop going forward.
Shop Reply
Thank you for the review Ben! So glad we were able to get your Sprinter back up and running for you. See you next service! ??
Ahmed Charanek on 11/09/2023
Experienced mercedes mechanics, professional and reasonable. Every car I've taken here is in good hands, most recently my W164 M156.
Shop Reply
We appreciate the review Ahmed! Thank you for choosing GCS to help maintain your Mercedes. See you next service! ??
Francisco Beltran on 11/08/2023
I know nothing about keeping a car shop running and can understand they charge for diagnosing as someone has to pay for time and tools (fit for purpose and case by case). My only recommendation is asking for any charges upfront and before getting to the door, so no surprises. I usually give away my unbiased opinion in 10' or less as a way to help and to possibly expand my client base, the old way, just a thought. Also, how about throwing the diagnosis money into the final bill if repairs approved?
Shop Reply
Thank you for your feedback Francisco. In order to properly diagnose the malfunction with the iDrive system and radio on your BMW, it would require the vehicle coming into the shop with our trained technician and use of the factory scan tool. It would not be something that can be diagnosed from the parking lot. We believe in the value of diagnosis in order to replace the correct part the first time. It is important to us to supply our clients with most accurate information as possible.
Kimberley Cline on 11/06/2023
Very pleased with the great customer service. I am new to Calgary and I am very happy to have found German Car Specialist.
Shop Reply
Thank you very much for the review Kimberley and for choosing GCS! Hopefully we see a beautiful spring and summer so you are able to enjoy your Z3. See you next year! ??
matt greenhalgh on 11/06/2023
Fantastic people, fantastic service and most of all, fantastic communication! If Carlsberg did car specialists, they’d look up to these guys and girls as the standard to aspire too!
Shop Reply
Matt, We are so grateful for the review - thank you very much! Cheers??
Thomas Lewis on 11/03/2023
Everyone at German car specialist is awesome, they clearly care about their work and are very well run. Thanks guys!
Shop Reply
Thank you so much for the review Ryley! See you next time ??
Mike Hole on 11/01/2023
Took our VW to this shop for DSG problem. They recommended replacing the mechatronic unit. 2nd gear would not engage sometimes from 1st in automatic shift mode. $4000 later and several weeks we got the car back and it is worse. Sometimes 1st doesn't engage and sometimes 2nd still plus the car has "dropped the clutch" shifting into 2nd. They said just drive the car it'll get better as it learns new adaptations. It's only gotten worse. Would not recommend any car here for any transmission or diagnostic needs. Will not be back.
Shop Reply
Hi Mike. Ryan brought his GTI to us in July for diagnosis. There were faults for clutch adaptive learning and pressure control valves 1 & 2. The mechatronic unit had failed which prevented any further transmission diagnostics without replacing the mechatronic itself. We had advised Ryan that we were concerned about this as there may still be a mechanical issue with the transmission. This happened before proceeding with the replacement of the mechatronic unit. Ryan asked us to proceed with the mechatronic replacement even though it may need more than that. The vehicle was here for 10 days from diagnostic to replacement of the mechatronic as it was a special order component. After replacing it, we then test drove the vehicle for 70km before returning the vehicle back to Ryan. When Ryan picked up the vehicle he did return right away as he felt an issue. Our shop foreman drove it again while you and Ryan were still here and the transmission was shifting properly. We advised either leaving the vehicle with us to further the diagnosis or take the vehicle and monitor. Ryan took the vehicle at that time. Ryan then drove the vehicle for 5 days without issue and as we understand now, the vehicle was then parked for over a month. Ryan returned in September with transmission shifting issues. We then diagnosed the issue and attempted to find a solution for the gear selector lever not fully engaging second gear. Unfortunately, it would require the DSG transmission to be replaced. We did source a good used transmission to which the new mechatronic unit could be transferred over to. We told him when the vehicle was picked up that if he wanted to proceed with the repair, we would help reduce the transmission replacement cost. We understand the frustrations with expensive repairs and try to work with people as much as possible. We did not mislead anyone here and would be happy to try and help with the problem if you wish to work with us. Sincerely, Dennis
Marie-Christine Bouchard on 11/01/2023
Everything was great!
Shop Reply
We appreciate the review Marie-Christine! See you next service ??
Manyang Kual on 10/29/2023
These guys have done a handful of services on my S5, absolutely zero complaints with how my car drives and their services are affordable, and car is always finished in a timely manner. Would recommend taking your German car here
Shop Reply
Manyang, thank you for the review and for choosing GCS to help you maintain your Audi! See you next service ??
Wallace Wilson Family on 10/25/2023
Great dealing with my advisor, Ben. Really cares about value for services given. Expert work done!
Shop Reply
Wonderful that you gave us such a nice review Wallace Wilson Family !!! Many thanks!
jordan dechka on 10/24/2023
great service
Shop Reply
Thank you so much for the review Jordan! ??
Arthur Cristea on 10/19/2023
Great service! I’ve been coming here since 2019.
Shop Reply
Thank you for the review Arthur! It is always great to see you and your BMW. See you next service!
Matt on 10/18/2023
Very friendly staff. Ben is always very knowledgeable and easy to talk to. I've been there a few times for some issues with my manual VW Golf that other mechanics couldn't diagnose and they fixed it, no problem. Highly recommend.
Shop Reply
We appreciate the review! Glad we are able to help get to the bottom of the issue on your Golf. See you next service!
Barry Swan on 10/17/2023
I appreciate the effort in working on numerous issues on my 2001 Audi AllRoad. Finding parts for such an old vehicle is a problem and Ben went the extra mile to find or adapt parts to get the job done.
Shop Reply
Barry, very much appreciate the review! Glad we are able to help keep your Allroad on the road. We are very grateful to have Ben on our team. See you next service!
Paul Godman on 10/17/2023
Fantastic experience getting our VW fixed at The German Car Specialist after a horrendously large repair estimate from the dealer. A special thanks to Marena for her help!
Shop Reply
Thank you for the review Paul! We are very fortunate to have Marena and the rest of the team here at GCS. Glad we were able to help lessen the cost of the repairs needed. See you next service!
Chuck Mulvenna on 10/15/2023
Informative and thorough.
Shop Reply
We appreciate the review Chuck!
Ian and Stella Jones on 10/09/2023
Very efficient and fair.
Shop Reply
Thank you for the review Ian! We appreciate the feedback.
Don Godard on 10/03/2023
I was quoted a price for required repairs and the quote was honoured. The staff were friendly and efficient and kept me informed of progress throughout the two days my car was in for service. I would highly recommend them for any work on your German cars.
Shop Reply
Thank you Don! We are glad you had a great experience dealing with our service team. See you next time.
Sukhdeep Singh Rehal on 09/29/2023
Excellent service on my golf gti 2013.Delivered good quality work,on time. And as per the quote.Provided good shuttle service.Defined recommend.
Shop Reply
We appreciate your feedback Sukhdeep! We hope to continue providing you and your 2013 GTI with excellent service. See you again soon.
Cynthia Christie on 09/21/2023
These guys are great! I bought this 2011 Jetta that turned out to have an intermittent stalling problem. Taking it to other shops didn't help me at all - the others weren't able to correctly diagnose the problem and I got no results at all. One shop charged me for their incorrect guess at a solution and I wound up stalling in traffic again. German Car Specialist's customer liason communicated with me effectively, and their tech got to the source of the problem very quickly. It was a broken ECU that would stall the vehicle if it jiggled the wrong way. I was very happy with the professionalism of German Car Specialist and the effectiveness of their people. Moving forward, I will be going to them whenever I have an issue with this or any other German vehicle.
Shop Reply
Cynthia, we are glad to hear that our service team was able to resolve your concern on your 2011 Jetta. It was such a pleasure dealing with you and we look forward to seeing you again!
Debbie Gedak on 09/21/2023
I just moved to Calgary from BC & was here all of two days & my car started to make a loud grinding noise & it wasn’t my breaks! I wanted to find a shop that specialized in Audi or VW. I think I found the Best. :) Marena was awesome!! She kept me informed every step of the way. My car is a 2006 Audi A3 3.2L & they knew exactly what she needed. She’s old & she’s now good as new. I will definitely be a repeat customer. Thank you so... much German Car Specialist!
Shop Reply
Our team appreciates your review Debbie. We are glad to know that Marena was able to provide you with great service. We look forward to seeing you again soon!
Pitah Chegé on 09/19/2023
I had a fantastic experience with Ben, the Mercedes Benz Service Advisor! He was incredibly knowledgeable and attentive to my car's needs. Ben's expertise and professionalism were truly impressive. I'm grateful for his exceptional service. I highly recommend this place for anyone seeking top-notch Mercedes Benz maintenance and repairs!
Shop Reply
We are pleased to know that your experience with Ben was top-notch! Our team looks forward to seeing you and your Mercedes again.
Ken Jacobson on 09/16/2023
Staff was very knowledgeable and suggested effective steps to solve the issues with my car. Thank you.
Shop Reply
Thank you for the feedback Ken! We look forward to seeing you again.
Colin Hawkins on 09/15/2023
Deliverered good quality work, on time and as per the quote. Could.ise.a.doowntown shuttle service.though.
Shop Reply
Thank you for your feedback Colin! We do offer a daily drop-off shuttle service in the early morning. Keep that in mind for your next visit and we can reserve you a spot on the shuttle.
Ian McMillan on 09/14/2023
Excellent service on my 2013 Smart car.
Shop Reply
Thank you for your review Ian.
Keanan Erasmus on 09/13/2023
They do great work, very good service advisor. Definitely recommend
Shop Reply
We appreciate your feedback Keanan and hope to see you again.
Jeff Callaway on 09/07/2023
Wonderful staff, great people, they do the work that needs to be done, advise you of any issues, and try and find the best deal on parts. Thanks for your help Marina and Beth!
Shop Reply
Thanks for your kind review Jeff. It was a pleasure working with you and we hope to see you again!
Navdeep Kaur on 09/01/2023
Awesome workmanship at this amazing repair shop! The reception staff, Marina is exceptionally knowledgeable and breaks down repair work in layman language that the customer understands easily. Sam at the front desk is also great and the techs charge very reasonable for a well trained expertise they offer! I’m so happy and grateful that I chose to go here than getting ripped off by Mercedes-Benz dealership. They were trying to burn a hole in my pocket! Highly recommend this place! Nav
Shop Reply
Navdeep, thank you so much for your review. We are glad that our staff was able to provide you with the knowledge required for you to better understand your Mercedes. We hope to see you again soon.
Mark Pirie on 08/29/2023
Thoughtful service.
Shop Reply
Thanks Mark!
Yasmin Virji on 08/29/2023
Extremely friendly and so accommodating. An amazing experience. Better than any dealership. My cars were serviced on time but has never driven the way it has after this service. Definitely an ultimate experience and serviced by passionate ones who understand cars and consistent customer service! Thanks to the entire team and I’m so glad I met you all by my referral. Amazing team. Thanks for this and my driving experience.
Shop Reply
Thank you so much Yasmin!! Hope everything works out with Mercedes for the warranty item on your ML. See you next service
Dylan Kronberger on 08/29/2023
Just purchased my Audi and have been going to these guys the last couple months. Recently did a launch with the car and something went wrong and had to have the car towed to the shop. They found out what went wrong with everything within the next day or so and had it all fixed up for me soon after. Every visit so far has been positive staff is always friendly and have not had a complaint with any of my services, would recommend to anyone!
Shop Reply
Thank you Dylan! We are glad to hear that your experience with us was great and we look forward to seeing you again.
Su Aziz on 08/29/2023
very satisfy with my car performance
Shop Reply
Thank you very much Su !!
Robert C. on 08/28/2023
These folks helped me out in building up the front shock absorbers on my 128i - the spring compressors that I had were not up to the job so GCS put them together for me. They helped me out of a tough spot - much appreciated.
Shop Reply
We appreciate the review Robert. Glad we were able to help!
Arron Pitre on 08/27/2023
I took my B7 A4 in, never been here before and got a CVI/insurance inspection done on my car. The front end service was amazing, they were diligent with response to any questions or inquiries I had and very friendly. The actual work on my car was done within the quoted time and price from the estimate and went above and beyond to make it worth while. I'm usually very sceptical of mechanic shops as I was in that field of work for some time but they really stood out and gained my utmost respect for how they do things. I appreciate how they manage the work load and service. I will definitely be going back for the future and highly recommend to anyone interested. I felt I got my money's worth with German car specialist. Also I never write reviews for anything so this should speak volumes to someone who is trying to decide where to go.
Shop Reply
Arron, thank you for the review. We are pleased to know that your experience with us was amazing. Our team looks forward to seeing you and your B7 A4 again!
Gerald George on 08/24/2023
Nothing but positive results. I tend to keep my vehicles for a long time. I had them do the repairs on my 2005 VW Passat and now my 2015 VW Passat. Any issues were quickly resolved.
Shop Reply
Thank you Gerald! We are happy to know your experience was positive. See you again soon.
Chris U. on 08/23/2023
My first service at the German Car Specialist location. Excellent, professional service! I highly recommend this place.
Shop Reply
Thank you for sharing your experience Christopher! See you next time
Scott Denoon on 08/23/2023
Took my Audi here for an Oil Change mainly as I was looking for a mechanic who would charge more affordable prices compared to the exorbinant costs charged by the dealership where I purchased the car. The staff at German Car Specialist were very helpful and the price was much better than what I would have paid at the dealership.
Shop Reply
Thank you for the review Scott. We appreciate your feedback and look forward to seeing you again.
David Coppens on 08/16/2023
I've had 2 visits so far, and they've both been delightful. No unexpected overages, the work appears to be performed well, and the car looks amazing every time I pick it up. It's my first time trying a non-dealership option and I'm pretty sure I've found my new spot for both of our vehicles.
Shop Reply
David, thank you so much for the review. Our team is glad to hear your experience was top notch and we look forward to seeing you again.
JCHI Home Inspection on 08/03/2023
Top quality service. From the first call with Service Advisor Guy, to meeting Dennis the owner, to having my vehicle serviced (an X5 E70 Diesel). Both were very knowledgeable about German cars. GCS offered more for less when compared to other shops. Hands down I would trust to bring my vehicle to GCS as I know it will be in good hands. A German Car Specialist shop that knows and understands German cars. German cars are not the same as domestic vehicles. Looking forward to bringing my vehicle back in a month for a full diesel emmisions alphabet delete and tune! .. 2023 update, brought my X5 back to German Car Specialist, and was not dissaointed. Diaagnosis, repair and if an oil leak as well as regular maintenance. Ben the service adviser as always kept me in the loop with updates and pictures also of the diagnosis and repair of an oil leak situation. A very honest and trustworthy shop to bring your German car to, I have no hesitations coming back again and again.
Shop Reply
It was a pleasure to meet you Jason and thank you for this review!! See you again !!
Wuraola Afolayan on 08/02/2023
They were detailed in their explanation and very helpful
Shop Reply
Thank You Wuraola!
Cabral Richards on 08/02/2023
Great shop with great people. German Car Specialist's work is as thorough as the communication throughout the process of a small A or B service (on a Mercedes) or a procedure more complicated like gasket replacement or vaccuum pumps and the like. Have been going to German Car Specialists since moving to Calgary two years ago.
Shop Reply
Thank you for the review Cabral!
Brent Saklofske on 08/01/2023
This and every visit to the German Car Specialist has been very good. Expertise, honesty and fairness.
Shop Reply
Thank you Brent. We appreciate the review.
Anne J. Brown on 07/30/2023
Excellent service. Friendly, helpful staff. Good value.
Shop Reply
We appreciate the review Anne, thank you! See you next service ??
Steven M on 07/27/2023
As a new owner of a used Mercedes I was dreading any maintenance and repairs, luckily I found these guys. I got my “service A” as well as some minor repairs at a fraction of what the dealership quoted me. On top of that I got a car wash and the inside cleaned. 10/10 they’ve won my business.
Shop Reply
We very much appreciate you sharing your experience and the picture of your Mercedes Steven! Look forward to seeing you next service ??
PartsHub Automotive on 07/25/2023
dennis was great - he serviced my red 78 targa :) .. thanks guys
Shop Reply
We agree Dennis is pretty great! We are luck to have him as part of our team. Thank you for the review! ??
George Holdstock on 07/20/2023
I’ve been here a couple times now, service and communication are amazing. Ben kept me informed throughout the process and they had the job done much sooner than expected, I couldn’t be happier!
Shop Reply
Thank you for the review George! We agree Ben is pretty great. See you and your GTI next service ??
glenn anderson on 07/18/2023
Ben was great to deal with and provided ongoing communication so that we were well informed of the issues and costs of repairs. We are pleased with the workmanship.
Shop Reply
We appreciate the review Glenn! Glad to help get your Cayenne back on the road after 2 years. See you and your Cayenne next service ??
Bonnie Baird on 07/17/2023
I had a very scary experience where I had a major tire blowout on QE2. I am from our of town and had my vehicle towed here based on the reviews and it's proximity. I do not regret my choice. In fact I will probably drive to Calgary to have any future repairs on my vehicle as I was so impressed with how I was treated and the professionalism. Ben kept me informed every step of the way and got me back on the road as quickly as possible.
Shop Reply
That is a terrifying situation to have happen especially at highway speeds! We appreciate you sharing your experience Bonnie. Happy to have helped get your Mercedes back on the road. See you next service ??
Matthew Huitema on 07/15/2023
I’ve never had a shop that communicates so clearly and effectively about my car. Just had my first experience here, and they’re 10/10 in my book.
Shop Reply
We appreciate the review Matthew! Clear communication is a vital part of the complete process from checking in your vehicle to picking up fixed and ready to hit the road. See you and your Audi next service ??
mark christensen on 07/11/2023
Coolant sensor light on dash has not reappeared. Successful repair.
Shop Reply
Thank you so much Mark for taking the time to write us a review! Have a wonderful winter season and see you next spring :-)
Cathy Flight on 06/29/2023
Very professional staff and work was done on time and budget
Shop Reply
Thank you Don!!
J and K on 06/29/2023
Our Smart Car would not start sometimes during hot weather. The Mercedes dealer's approach, was replacing one part after another, hoping this would eventually address the cause of the problem, it never did. After an in-depth diagnostic process, Ben's team at the German Car Specialist uncovered the cause, and fixed the problem. We are very happy with the work done, and with the updates we received during the search for the cause of the starting problem. We can finally "trust" our car again, and go places without having to worry about possibly not being able to drive home.
Shop Reply
Thank you very much for the lovely review Cornelius! Look forward to seeing you and your Smart next service. Enjoy the rest of your summer! ??
sameer somani on 06/28/2023
Would highly recommend them for the quality of service. I had got car serviced at dealership first few years, but felt I was paying too much for what was being done. They were very reasonable here not trying to sell me on anything else, and also left my car shiny! Will definitely be back.
Shop Reply
Thank you so much Sameer !
david cox on 06/27/2023
Great group!
Shop Reply
Thanks David !
Claudius Zijlstra on 06/20/2023
My pre-owned BMW that I bought in December developed the dreaded Vanos issues after six months. German Car Specialist took care of it and was transparent throughout the entire process. I got to see exactly what was broken inside my engine. I hope to drive my car for a long time still.
Shop Reply
It is unfortunate when a major failure occurs within months of purchasing a vehicle. We are always here to help and we hope you have been able to enjoy it through the summer. Appreciate the review Claudius and see you next service ??
Zafta Bamafoo on 06/10/2023
Being out of country as the car was being repaired Ben made everything work to a T. I fully recommend German Car Specialst as they are reliable and very professional. A big thank you
Shop Reply
Appreciate the review Zafta! We are very fortunate to have Ben on our team. See you next service ??
Patrick Moore on 06/05/2023
During a recent vacation trip we unfortunately had car trouble. A friend recommended German Car Specialist and we are so very thankful they did. They were able to repair our vehicle in a day and we were on the road much sooner than we thought possible. Thank you to German Car Specialist for fitting us in on a very busy day.
Shop Reply
Thank you Patrick for sharing your experience! It is the worst when car troubles happen during a trip. Glad we were able to help get your trip back on track. ??
Johnson Philip on 05/28/2023
Good service but certainly better rates are to be had if one searches
Shop Reply
Thank you for the feedback Johnson. All feedback is very much appreciated. There are many options for parts and only a few select brands that we will use. Hopefully we will be able to assist you in the future and we are always open to reviewing comparable quotes.
Mark Porter on 05/25/2023
Excellent service and quick response to my inquiries
Shop Reply
We appreciate the review Mark - Thank you! See you next service ??
Jose J on 05/24/2023
Quick and easy booking with German Car Specialist! Diagnosis and repair done in a timely manner with fair pricing. Will be back for future maintenance on my mercedes.
Shop Reply
Jose, thank you for sharing. We truly appreciate the review! See you and your Mercedes next service ??
Terry Scott on 05/24/2023
These folks are very friendly, and always do a great job! I’ve been taking my VW and Audi to this place for about 6 years, and they have always been great.
Shop Reply
That's so very nice of you to share Terry ! Thank you!
John Amonson on 05/22/2023
A repeat five star performance for this team! I had a 2000 Alpina B3 3.3 in the shop for a ‘difficult to diagnose’ cold start issue. Ben, Con and the tech support group worked methodically through the issues for a very satisfactory result. It is nice to experience that beautifully tuned naturally aspirated straight six running so well! Thanks, everyone!
Shop Reply
Thank you so much John for the lovely review and for trusting us with your Mercedes classic as well as your beautiful Alpina! Look forward to seeing you and your vehicles next time. ??
Fred Pynn on 05/15/2023
Always up front about the cost of the repairs and timing. I have full confidence that my MBs will be correctly maintained by German Car Specialist. Customer service team is always courteous and follow up on any issues promptly. Great service all the way around.
Shop Reply
Fred, it is always great to see you. Thank you for choosing GCS to maintain your beautiful collection of classic Mercedes Benz! We greatly appreciate your continued support over the past few years ??
Peter Fung on 05/15/2023
Very professional and knowledgeable on my M-B. Much better experience than another shop down the street.
Shop Reply
We appreciate the review Peter! Thank you for choosing GCS to service both of your MB. See you next service ??
Wayne Fedun on 05/15/2023
Excellent service, as usual
Shop Reply
Thank you Wayne!!
Jim Sidorchuk on 05/15/2023
Great service, well organized auto reminders of your upcoming appointments. Great after service follow up. Fair pricing, diagnosis and exceptional quality work. Very knowledgeable service advisors! My first stop for my Porsche and Mercedes, better that the dealer!!
Shop Reply
Very much appreciate the review Jim! Thank you for taking the time to share. See you next service ??
Curtis on 05/08/2023
In my experience very knowledgeable staff, quick turn around time and quality craftsmanship. Care and appreciation for the vehicles they specialize in. It is a well run shop, highly recommend.
Shop Reply
Truly appreciate the review Curtis! We are very fortunate to have the team we do and the great clients (like yourself). See you next service ??
D'Arcy Funfer on 05/08/2023
The people at German Car Specialists were very professional and helpful. The quality of the work was exceptional.the tires that they recommended were well priced and perfectly suited to my driving
Shop Reply
Thank you Darcy! Hoping you get to enjoy the Mercedes for many more years now
Tara Long on 05/04/2023
The best spot. Hands down. They’re so accommodating and helpful. They won’t swindle you and are super honest. If I didn’t live 2 hours away I wouldn’t take my car (audi) anywhere else.
Shop Reply
Thank you Tara for the lovely review! Glad it turned out to be nothing to major on your A3. It was great to met some of your pups while you were here as well ??
Jim Wadia on 05/04/2023
A great job with some recommendations for future needed work. As always professional and great communication. Really the only place I consider any more.
Shop Reply
Thank you for the very nice review Jim !! It's been great to get to know you and your cars over the years and it's always been a pleasure working with/for you!! Have a great summer and enjoy that nice C4 of yours! I know I'll be enjoying mine!
Wes Agnew on 05/03/2023
Amazing service and communication. Provided multiple options and made everything easy to understand. Pricing was very good and the routine cleaning done to my car following servicing was basically a complimentary detailing. Truly the cherry on top!
Shop Reply
We truly appreciate the review Wes! See you and your Mini next service ??
Neil Douville on 05/02/2023
Fast Informative
Shop Reply
Thank you Neil for the review! Very much appreciated. See you next time ??
SILVER TOWER on 05/02/2023
Went in and asked if I can could scan my car to check the code because it was previously not driven by the last owner for two weeks. They informed me it takes an hour for the computer to scan the car because it’s NEW model Mercedes and that also they said no one could do it because everyone is on lunch. I informed I will pay and book an appointment if there’s any problem - so they couldn’t because they’re booked. Went down the road to the Italian shop. Lady called a mechanic with-in a minute to scan the car with no questions asked. With in 2 minutes he was done and printed out the diag. He didn’t want me to pay but I insisted. Only writing this review to caution anyone who doesn’t want to hear any BS.
Shop Reply
Hi, we are unable to confirm when you came in to request a scan. For any scans done on the vehicles we service are performed with the factory scan tools. For Mercedes, that would be Xentry. To perform our procedures properly, so the client receives the best service and the most accurate information possible, that does take time to go through. We are not always able to accommodate walk-in's. Our team works very hard and deserves to have their lunch with minimal interruptions.
Yvan St-Germain on 04/28/2023
Very good service
Shop Reply
Thanks Yvan! We appreciate your continued support over the years and choosing us to maintain both your Mercedes.
Andrew Tran on 04/26/2023
Used this shop to try to fix my BMW 328xi battery drain but they couldn’t find the actual problem. They told me my CAS module needed to be replaced and that was what was causing my battery to drain. Got the model replaced and a new battery put in, the car worked for a day and didn’t start after that. Called them and talked to them about it. They said they didn’t know what else was causing the drain and wanted to replace more things in my car without knowing what the actual problem is. Shop looks nice and people talk like they know what they’re doing but the rate is expensive and not worth it. Took my car to a different shop and got my car actually looked at, found the real problem and got it fixed. Wouldn’t recommend this place unless you want to spend more than you should.
Shop Reply
Hi Andrew We understand you are frustrated and has cost you more than you would like. We get it. Our perspective - when your BMW first arrived to us on a tow truck it was completely inoperative. The vehicle had no power, steering wheel would not unlock, transmission would not shift out of park. We had to put the vehicle on dollies and push into a work bay in order to start the diagnostic process. The vehicle had to be manually scanned and ISTA ( the BMW factory scan tool ) could not identiy the vehicle VIN. There was also no communication with the DME, DCS, or EGS and terminal 15 read 0V (the computer "wake up" signal). We had authorization from you to continue with the required diagnosis and confirmed the CAS module had failed. You gave us your authorization to order and replace the module. Once the CAS module was replaced and programmed, we were then able to start and drive the vehicle. During this first road test several other issues were reported that we would not have been able to identify as the vehicle came in completely inoperative. You declined any further steps and took the vehicle knowing there were still issues. You picked up the vehicle with all the information, including videos and pictures, knowing what condition the vehicle was in. We had not looked into a battery draw complaint as we were told to stop any further work by you. We understand the frustrations that come with a vehicle that has multiple issues and failures. However, if we are not authorized to look into these issues we can't be expected to have any solutions. Dennis (the owner) has discussed this with you as well and offered to help as much as we can. You decided to use another shop and a few days ago you contacted us saying they had told you that the new BMW battery that was installed here was defective. We had you return the battery to us for testing before we could confirm this. We performed three load tests on the battery with passing results each time. We are unable to send a battery back to BMW that is not defective. Hope this clears it up for you and anyone else who may be following this.
Derek Taylor on 04/18/2023
Always provide excellent honest service, and never request to do things that aren’t necessary. Thank you German Car Specialists, we super appreciate you looking after our vehicles from oil changes to major mechanical work.
Shop Reply
Derek, thank you so very much for the review. Our clients are very important to us and many, like yourself, we consider as part of the GCS family! Thank you for choosing GCS to look after all your vehicles the past 9 years ??
Doug Mills on 04/12/2023
Great shop with knowledgeable staff and solid service.
Shop Reply
We all really appreciate you saying that Doug! Thank you!
Taz unBoxing on 04/10/2023
Good, honest service. Everything was explained before and after my appointment. No surprises at the end. I had a a transmission flush done for my car. The price I was quoted was below or equal to other shops and well below the Mercedes dealership.
Shop Reply
Taz, thank you for taking the time to share your experience! We truly appreciate it! See you and your Mercedes next service ??
james harwood on 04/06/2023
Excellent experience overall for my first visit! Would highly recommend the shop for the level of service and reasonable pricing.
Shop Reply
James, thank you for the great review! Very glad to hear your experience was excellent as that is our goal with every visit. See you and your Mercedes next service ??
Elizabeth Homme on 04/06/2023
Two friends recommended I take my Mercedes Benz to German Car Specialist to repair my windshield washer that quit working, the drivers side mirror needed replacing and my dash showed a bulb burned out. I phoned the shop and explained what I needed and was scheduled for an appointment within a few days. I arrived at the shop when it opened in the morning and the repairs were done within a few hours. I was very pleased with the helpful staff and service and will be taking my car to German Car Specialists going forward. Highly recommend this shop and will recommend to others!
Shop Reply
Very much appreciate the review Betty! It was our pleasure working on your beautiful Kompressor. See you next time ??
Linda Davis on 03/22/2023
I had a B check done. Lots of good Info about what we’ll keep an eye on for the next check up. They also ordered a cover for my gas tank. Great service, friendly, efficient. I will be a regular customer. Thanks!
Shop Reply
We appreciate the review Linda! Our apologies for the mix up with the fuel door. Glad we were able to get it all sorted out. See you next service :)
Tim Wilson on 03/20/2023
Most recently - We don't use our Mini Countryman enough and have been having battery issues when we do. The German Car Specialists explained what was going on, put in a new battery and set up a maintainer for us. They are friendly, knowledgeable and professional. We never feel like they are upselling us. As a bonus - we always enjoy seeing the dogs.
Shop Reply
Tim, thank you for the great review! We're so happy you loved your experience and can't wait to have you back for you next service appointment. We love having our furry friends here as well! ??
Vanessa Nguyen on 03/17/2023
I’ve come to German Car Specialist on 2-3 occasions now, and always have a great experience. The customer service is amazing, everyone is super friendly! They don’t charge any extra fees above the quote, explained my repairs in great detail, and very accommodating. Clean environment, comfortable waiting area, overall extremely impressed. Thank you so much!!
Shop Reply
Thank you for the lovely review Vanessa and choosing GCS to help you maintain your Mercedes. See you next time ??
Calgary Printer Repair on 03/17/2023
Excellent service
Shop Reply
Thank you very much for the review!
Sallina Panyanouvong on 03/16/2023
This being my first time using their business. The service advisor Ben, was very friendly and a great communicator. He explained clearly about the details of the problems and helped me move my stuff around because my vw tiguan become a totaled after an engine failure.
Shop Reply
Thank you so much for the review Sallina! Ben has been with us for a long time and we are very lucky to have him on our team. It is unfortunate what happened to your Volkswagen. Hopefully we can help you out with your next vehicle ??
manin trivedi on 03/15/2023
Amazing team they have up there. Very informative and helpful. Definitely a great find for any german made cars
Shop Reply
We appreciate the review Manin! See you next time ??
Tina Dixon on 03/13/2023
Sam was so wonderful to deal with. She was great at keeping me informed with details of my vehicle problem.
Shop Reply
We are very luckily to have Sam as part of our GCS team. Thank you Tina for the wonderful review. See you next time!
Nick Papai on 03/13/2023
The staff were super friendly, the repairs were completed efficiently and the cost was reasonable. Thank you for fixing my Mini
Shop Reply
We appreciate the review Nick! And thank you for bring us coffee from your shop, Congress Coffee. It was delicious ??
Gabriella Mercuur on 03/08/2023
Called GCS after I was recommended to use them for a break pad replacement (and a few months later, my car battery). I don’t know a lot about the mechanics of cars, so finding someone who could clearly explain the process was important to me. The process here was as painless as possible. They clearly explained everything they were going to investigate while keeping the cost reasonable. I’ve recommended them on the Alberta Mercedes FB page and will continue to support this business. They clearly care about their customers as they’ve followed up with me and asked how things were even months after the fix.
Shop Reply
Greatly appreciate the recommendation Gabriella! And thank you for such a lovely review. See you next time ??
Clarke Erwin on 03/07/2023
The 2nd time I have used these guys and again I am greatly impressed with the professionalism, knowledge and willingness to go the extra mile to ensure the diagnosis is solid. Great shop!!
Shop Reply
We truly appreciate the review Clarke! Thank you for choosing GCS to help maintain your Mercedes. See you next time ??
Jeron Ashitei on 02/27/2023
Top shelf service as always, friendly and courteous staff, the only place you need to bring your European vehicle
Shop Reply
We appreciate the wonderful review Jeron! Thank you for choosing GCS to look after your beautiful BMW. See you next time :)
MrFrancoJC on 02/07/2023
I wouldn't take my vehicle, or my wife's, anywhere else!
Shop Reply
Thank you !!
Armin Neuhofer on 02/02/2023
Fantastic to deal with! I was very impressed, this being my first time using their business. Their communication and response times were very quick, enthusiastic, and accurate, with helpful details such as photos of the issues. The repairs were done very well and completed in 2/3 the time the originally estimated. I would definitely use them again, and intend to for my next repair!
Shop Reply
Happy to help anytime, Armin. Thank you for the review.
Vhalleri T. Hohn on 01/30/2023
Finally, a place I can trust to assess and fix my car. I hated going to Audi dealership, I always felt they overcharged and never felt that they were honest. All of the service people are amazing at German Car Specialist, even took my daughter’s Mazda for routine maintenance.
Shop Reply
Thank you very much Vhalleri !
Suzanne Mott on 01/30/2023
Excellent customer service; pleased with work done to n car
Shop Reply
Thank you Suzanne!!
Lou Rosenfeld on 01/29/2023
German cars are stupid expensive to repair anymore, very complex and finicky. If you insist on driving one, i do, at least get it repaired somewhere where it will be done right and the staff will take the time to explain exactly what is going on so you are not constantly in the dark. This is a great place to have your car serviced.
Shop Reply
Greatly appreciate the review Lou!! So very glad you can now enjoy your Mercedes during all your mountain trips without cold feet! See you next time :)
Benson Jong on 01/26/2023
Honest, not like other car repair shop trying to trick you to spend more money on other non urgent repair & replace
Shop Reply
Thank you Benson!! Honesty is the best policy :) Thank you for choosing GCS to service both your Mercedes.
Jeff Farley on 01/25/2023
The service was great and the communication was very efficient. This was my first time to this shop with my Volvo and I will definitely be back for future service requirements.
Shop Reply
We appreciate the review Jeff! See you next service :)
Megan Keyser on 01/23/2023
The crew down at German Car Specialist totally helped us with a minor accident our son had. They gave us great information on how best to address the damage and they fixed the car really quickly. The service was friendly and so fast. We had such a great experience with them that we will be clients for life. I totally recommend their services! Thank you Denis and Beth plus the rest of the team!
Shop Reply
Thank you so much Megan for the lovely review! Glad we were able to help get your son's vehicle back on the road and driving straight! See you next service :)
Bryan Yao on 01/18/2023
Great services.
Shop Reply
Thank you Bryan!!
Igor Makarenko on 01/11/2023
Never late or enough to say good things about good people! Folks at German Cars Specialist are Great, very professional, great service, always accommodating. Time flies by and it is now a decade I have been servicing my vehicles with them and always know that I can take my car anywhere without any worries knowing that it is always in good shape after hands of German Car Specialist crew. Car always gets clean spotless after the service. Side note, I am also using their tire friendly hotel )) without taking space for these huge tires in my garage. Thanks again!
Shop Reply
Great to see you again Igor and from all of us here at GCS thank you very much for the review!
Paul Miller on 01/09/2023
Brake and suspension work.
Shop Reply
Thank you Paul!!
MikeCharlotte Ziehr on 01/04/2023
I have nothing but good to say about this company and their staff. I dealt primarily with Beth and she was incredibly responsive to my questions as well as kind and considerate throughout. In a world where I feel customer service is beginning to falter, having such a pleasant and professional experience with Beth and GCS has been wonderful. Thanks again! Mike Z
Shop Reply
Really appreciate the review Mike! Hopefully we will get to meet you with your new vehicle!
Piotr Baranowski on 12/27/2022
Very professional service.
Shop Reply
Thank you Piotr for the review. See you next time! :)
Cuppers Coffee on 12/15/2022
Fast, personal service, would recommend them anytime!
Shop Reply
Thank you Donna for the review!
Dave Haustein on 12/15/2022
Quick and accurate solutions with a great service crew.
Shop Reply
Thanks Dave! We are very grateful for the wonderful crew we have. We appreciate the review.
marshal george on 12/14/2022
Great service as always!
Shop Reply
Thank you Marshal for the review!!
Lorraine Templeton on 12/09/2022
Even thought there was some mix-up for the date of my appointment, they made time to get my car in over the next couple of days-very helpful as we needed it for an out of town trip.
Shop Reply
Our apologies for the mix up! We appreciate the review Lorraine. Hope your trip went well! See you next service :)
Kathy Duff on 12/08/2022
Great experience from the minute you walk in the door until you pick up your vehicle.
Shop Reply
Thank you Kathy!!
hossein farahanchi on 12/07/2022
The customer service is awesome. Easy to access with the fast response. Great job!
Shop Reply
Thank you Hossein!! See you next service :)
Fatima Latif on 12/06/2022
Service A. First time going to German Car Specialist. They were great, friendly and knowledgeable. Reasonably priced.
Shop Reply
We appreciate the review Fatima! Look forward to seeing you next service :)
Solomon G on 12/01/2022
Overpriced, rude, scams
Shop Reply
Good day Soso G. Are you Solomon Ghebrehiwet? If so, you called us this morning for help with your Mercedes check engine light - our service advisors tried to assist you. However, you were very rude and swearing. We use the factory Mercedes scan tool to provide a proper scan on the vehicle - that comes with a cost. We do not tolerate swearing, verbal abuse or rude behavior of any kind. Hope you are able to find a repair shop to assist you as we will not be able to be that shop anymore. If this is not Solomon, then please call to discuss your concerns - thank you.
Daniel Hart on 11/24/2022
Very helpful, saved me a lot of money
Shop Reply
Thank you Daniel!! Glad we were able to help :)
Its TheD on 11/22/2022
Absolutely love GCS! Wouldn’t trust my vehicle to be looked at by other competitors in the area. Lovely staff, very professional and trustworthy. 5+ Stars!
Shop Reply
We appreciate the wonderful review. Thank you!!
Elizabeth costa on 11/11/2022
I emailed this shop for a quote for my car. Sam was fantastic. She sent me the quote quickly and even arranged for a ride home. Unfortunately they were completely booked and I need the issue resolved quickly as my timing chain need to be replaced asap. And I had the repair done elsewhere (at a higher cost). But Sam's costmer service and professionalism will certainly make me consider booking my car in for future services at this shop.
Shop Reply
Thank you Elizabeth for taking the time to share your experience. Sorry we were unable to help you with this issue. Hopefully we can in the future!
Craig Slaunwhite on 11/10/2022
GCS repaired my clutch, replacing the master and slave hydraulic cylinder, and flywheel. Also fixing a leak and aligning the wheels afterwards. Before hand they did a full inspection of the vehicle and gave me options for what services they provide. My mini Cooper runs beautifully again.
Shop Reply
Thank you Craig for the review. So glad to hear you are enjoying your Mini again!
Dion on 11/09/2022
Simply put…Beth is the best! Have been a long time customer of German Car Specialist and have taken all of our German brand cars there over the years. Recently had an issue arise with my vehicle which involved loud rattling and had the potential to be serious. Called and they were booking 2 weeks out (along with every shop in the city) as people were making a mad dash to have their winter tires installed after the first snowfall. Spoke with Beth and she was incredibly understanding of the situation and managed to fit me in the same day for a quick inspection of the problem right away, given the safety concern. Everything got sorted out right away. This isn’t a one time occurrence; Beth is always professional with a “customer first” attitude and knows her cars. As long as Beth is there, I won’t take my car elsewhere. Such an amazing asset for GCS to have Beth as Service Manager.
Shop Reply
We greatly appreciate the review Dion! There are not enough words to express the gratitude we feel for being such a valued client over the past 11 years. Thank you Dion :)
Dan Burnett on 11/02/2022
Dennis and staff were truly professional. The gave me full understanding of work that needed to be done. This included a tour underneath the old Mercedes. I doubt you will find a better shop in Calgary!
Shop Reply
We appreciate the review Dan! Really too bad the old Mercedes required a lot of TLC to get it back up and running. Hopefully the next one will be simpler :-)
Russ M on 10/31/2022
The booking and reception was good. However there are concerns with the service undertaken by the technicians. My wife keeps an inaccurate vehicle which is apparent when you sit in it. The technicians stepped on the threshold leaving marks. As well a hydraulic Jack that has been in the trunk for years was knocked over which leaked oil into the trunk. Fortunately the oil drained onto a rubber mat in the trunk so it was an easy cleanup.
Shop Reply
Thank you Russ for sharing your experience. Feedback, positive or negative, is always appreciated as it helps us learn and grow. My apologies we have been playing telephone tag for the past couples day. We will continue to try and get ahold of you to discuss.
Stephen Lydiatt on 10/26/2022
Ben helped me get the best price for my brakes and was 35% cheaper than what Audi quoted me. Would recommend to anyone!
Shop Reply
We are very luckily to have Ben on our team! It is our priority that our clients get the best price with the best service. See you next time :-)
Meg .M on 10/25/2022
Great service, definitely recommend this place!
Shop Reply
Much appreciated Meganne! Thank you for driving all the way in from Banff to have us take care of your Golf. See you next service :-)
Jenny Chan on 10/24/2022
Great
Shop Reply
Thank you so much Jenny!! :-)
Ken Gerry on 10/24/2022
Car was spotless, oil and filter changes as well as full spark plugs…also fixed faulty tire on winter changeover…highly recommend
Shop Reply
Thank you Ken!! We appreciate you taking the time to share your experience. See you and your Macan next service :-)
Patrick McGillis on 10/24/2022
Highly recommend for any services. I had a 3 separate vehicles, ranging from 2002 - 2015 models (Audi, BMW, Porsche), for regular maintenance at GCS and always had great experiences. Transparency and trustworthiness is sometimes challenging to find in the auto world, but have never had any concerns with this shop. You pay for what you get, and I will continue to use GCS.
Shop Reply
Patrick, we greatly appreciate the wonderful review and choosing GCS to maintain your German fleet!! See you next service :-)
Kevin Thygesen on 10/23/2022
I trust this company and feel I was given great customer service and that tech. did great work. I will only take my cars here from now on.
Shop Reply
BK and our techs do a great job and we are lucky to have such a great team !! Thank you for the very nice review Kevin!
Aman S on 10/18/2022
Great service and pricing is reasonable. I went in for a oil change and the staff was helpful. They provided some on current status of the car as well. Good team.
Shop Reply
We appreciate the lovely review Aman! See you and your BMW next service :-)
Glenn Miller on 10/13/2022
They always do a good job and all there are honest. Nice to see.
Shop Reply
Thank you so much for the review Glenn! See you next time :-)
Dale Enns on 10/13/2022
Great experience. Very transparent in explaining the issues with my car. Dennis and everyone there has been very good to deal with
Shop Reply
Thank you Dale!! We look forward to helping you get back to enjoying your GTI again.
Joe smolanski on 10/11/2022
Extremely satisfied with this shop. Repairs were completed in a timely manner. All necessary repairs were explained in detail and preformed in a professional manner. Staff are efficient and polite. My Volkswagen CC preforms like new again. No complaints. Highly recommend this shop if your European car needs attention. Thanks German Car Specialists
Shop Reply
We greatly appreciate the wonderful review Joe! We are so glad to hear you are enjoying your Volkswagen again. See you next time :-)
M U on 10/06/2022
Highly recommend to anyone considering this shop look elsewhere.
Shop Reply
Hi, Our clients and their experience with us is very important. Feedback positive or negative helps us learn and grow. Please contact us with your concern(s) via phone or email as we are unable to identify a name in our system that matches yours. Thank you
Chris A on 10/05/2022
Friendly people, good service, decent pricing. Will trust them with our car again for sure!
Shop Reply
We appreciate the wonderful review Chris! Look forward to seeing you next time :-)
Ryan H. Godfrey on 10/05/2022
Great customer service! My service advisor, Ben looked out for me and made sure I was well informed of what was going on with my vehicle.
Shop Reply
Thank you so much Ryan for the lovely review! We are very luckily to have Ben on our Team. See you next time :-)
Alec Bayes on 09/18/2022
Great service and prompt . They were happy to share general knowledge for my questions on my Z4. Will be happy to use them again
Shop Reply
Thank you so much for the review Alec. Have a wonder winter season and see you next spring! :-)
Del Gagnon on 09/15/2022
These guys know their stuff.
Shop Reply
Thank you Del! We appreciate the review :-)
Luana on 09/13/2022
Peace of mind knowing they specialize in German autos! Professional, Friendly and SO Knowledgeable! Incredible service and fantastic coffee!!
Shop Reply
Coffee is just as important to us as German vehicles ?? We appreciate the review Luana!
Gagandip Minhas on 09/09/2022
The service these guys do is great and they are very knowledgeable, but I had a terrible experience with Ben, who was handling my file. When trying to find out the labour's costs , he told you can just come and do it yourself , which is very unprofessional. I would come back here for sure , but hopefully with someone different handling my file
Shop Reply
Hi Gagandip! Thank you for your feedback. We look forward to servicing your Mercedes again!
Alex Will on 09/06/2022
The team at GCS got me in on VERY short notice and were very succinct with their explanation of the work they did on my vehicle. I can not recommend them enough!
Shop Reply
Alex, if we can we will! Happy to have been able to help with the Audi's running issue, hopefully it gives you no more trouble. Appreciate the feedback.
C. Marie on 09/01/2022
We had an electrical problem and a fuel tank repair that created a huge problem. We also had an out of province inspection done. German Car specialist team were able to diagnose all our problems and were very professional in all aspects of repairing our vehicle. Highly recommend this family owned company. Thank you.
Shop Reply
We appreciate the review Colleen! Hope your brother is enjoying the BMW :)
Kurt Piccott on 09/01/2022
Service is fantastic at German Car Specialists. Service advisor Ben is keen to ensure communication is consistent and that clients are satisfied. Generally, staff are sensitive and attentive. I would highly recommend them for any automotive service required on a German car.
Shop Reply
Kurt, we hope that each of your experiences maintains this standard. Thank you for your review and we will see you next time.
Dave on 09/01/2022
This was my first time with this group. New to the neighborhood. Car was completed on time and with what I expected to pay. Nice touch cleaning the car. See you next time I need service.
Shop Reply
Happy to help with anything you may need, Dave. Until next time!
Stefan Funariu on 08/29/2022
Needed parts for my VW T4 imported from Europe, which is very difficult in Canada. I just walked into the German Car Specialist office in the morning and had the parts in the afternoon! Very friendly, helpful and knowledgeable staff! Already recommended to another traveller :) Thank you very much!
Shop Reply
Stefan, we appreciate the recommendation! Take care and enjoy your travels
Theresa S on 08/29/2022
I have had 2 interactions with the people at German Car Specialist and I have to say that I was very impressed both times. My first interaction was the regular maintenance for my Mercedes. I felt very comfortable speaking to Marena at the front counter. She explained what the service entailed and how much it was going to cost me. The second time, was on an emergency basis. This time, Beth was the one who helped me and informed me that they will do the diagnosis as soon as they had some time. When they were able to do the diagnosis, Beth maintained communication with me throughout the process. On both times, when I picked up my car, they described all the work that were done. I felt that they were fair with the charges and didn’t suggest doing anything that were not necessary. This was the best experience I have had taking my car in for service, and will be taking my car here from now on. I would highly recommend the German Car Specialist to anyone. Thank you to all of you for doing a great job…keep it up!
Shop Reply
Theresa, thank you for your words and also taking the time to bring in special treats for our furry friends here. Always appreciated and happy to help.
K. Perler on 08/23/2022
(Translated by Google) We had a breakdown with our European VW California. They were able to quickly diagnose the cause. Unfortunately, the garage had no way of sourcing the spare parts, so we had to organize it ourselves. At least they were able to temporarily repair the damage, saving us the cost of a rental car. The van was also clean. 😊 (Original) Wir hatten eine Panne mit unserem europäischen VW California. Sie konnten die Ursache rasch diagnostizieren. Leider gab es für die Garage keine Mglk. die Ersatzteile aufzutreiben, deshalb mussten wir das selber organisieren. Immerhin konnten sie den Schaden provisorisch reparieren, damit wir uns wenigstens die Kosten für ein Mietwagen sparen konnten. Gereinigt war der Bus ebenfalls.😊
Shop Reply
Sandra, hoping the rest of your trip went well without any other troubles! Happy to have been able to help you while you were here.
David Falldien on 08/17/2022
Amazing staff, friendly, knowledgeable, and great turnaround and communication. Will have have recommended to my IRL friends.
Shop Reply
And we look forward to meeting them as well, David! Thank you for coming in to see us at GCS
Wojtek. Amanda. Jacob. Allison Makiela on 08/17/2022
Brought my wifes 535 for an out of province inspection. Inspection was completed on time. Car was washed afterwards. Highly recommend this shop for all your german car needs!!!
Shop Reply
We greatly appreciate you taking the time the write such a wonderful review! Look forward to seeing you next time :)
Brian Hicks on 08/14/2022
Have had the ML320 Bluetec serviced here several times. Always courteous and professional.
Shop Reply
We appreciate the kind words Brian. See you next time :)
Shawn Huskinson on 08/09/2022
The staff at German Car Specialists are Awesome and professional. They do a top tier job and its nice to find a place you can trust. Thanks for the great service!
Shop Reply
Thank you for the review Shawn. Look forward to continuing to maintain your BMW!
Clem on 07/28/2022
On time and competitively priced.
Shop Reply
Thank you Clem! See you next time :)
Andrea Josefiak on 07/27/2022
It was a pleasure to deal with this company.
Shop Reply
Thank you Andrea!! Let us know when we can get another look at the convertible top :)
Sharon Granger on 07/27/2022
Always a great experience. Very trustworthy shop.
Shop Reply
Thank you Sharon! It is always a pleasure to chat when you come in :)
jeef teng on 07/26/2022
Very, very bad experience, my car was misfire on number 4, after a few weeks of repairs, I paid $3328. I still got the number 4 misfire, wasting my time for 3 weeks, 3,000 charges, and then I get nothing Didn't get it, didn't fix anything, didn't...don't go back to this company, I don’t know why?why?why?
Shop Reply
Jeef, We understand that you are frustrated with your vehicle as your hopes are to sell it and that is difficult with a check engine light on and misfire present. However, we were very clear in our diagnosis of the two separate issues that you were experiencing. You approved only the work to correct the heavy misfires on cylinder 2 and 4 due to the incorrect injectors that you installed, and the damage caused during that process. We were clear to outline that there was a second issue of inconsistent compression results on cylinder number 4 due to a worn camshaft and cam followers. This work was declined by you in hopes that the check engine light would stay off long enough for the sale. When we called you to discuss what was discovered you came down to the shop and we took time to show you the vehicle disassembled so you could see exactly what the technician had discovered in his inspection- as detailed on the receipt you posted on this review. Under line item #3 "Inspect the valve train, find excessive wear on the camshaft lobe and camshaft follower roller on the front intake valve for #4 cylinder... Recommend replacing the intake camshaft and cam followers." Also detailed on your invoice is that there may be further symptoms/repairs needed, as this is the first time we have seen the vehicle with no history. Engine performance will need to be assessed after obvious concerns are repaired. You declined the full list of repairs to take care of the multiple issues on your vehicle, so the symptom of misfire at idle on cylinder 4 will remain. This discussion was had with you in person prior to making the decision on the work performed - replacing the injectors, damaged fuel lines and fittings not would take care of the all of the misfire issues. Ultimately we can only perform authorized repairs.
J C on 07/26/2022
Honest and reliable service, which is refreshing. Beth was responsive and great to deal with throughout my service call. Highly recommend!
Shop Reply
Very grateful for the kind review Justin - thank you!!
Tim Weaver on 07/24/2022
Just had an inspection completed. Very thorough and professional. Valuable explanations and advice. Will definitely use for future service!
Shop Reply
Thank you very much Tim!! Look forward to keeping your Audi in tip-top shape!
Willy Reger on 07/18/2022
Fast response time, excellent communication, fantastic service!
Shop Reply
Much appreciated Willy!! Enjoy the rest of your summer
David Chan on 07/11/2022
They say the highest compliment a business can receive is from the referrals customers bring to them. The fact that I referred many of my friends to German Car Specialist show how satisfied I am with this company. A1. 👍
Shop Reply
Thank you David for the very kind words. We greatly appreciate the referrals! See you next time.
Dan Dan on 07/06/2022
Terrible service. I took my 2012 Mercedes ml350 for a check engine light. Was told to replace some parts I did! It cost almost 2 thousand dollars. Went to pick up my car as soon as I drive away check engine come back on. They took the car back in the shop and apparently its a whole different issue than the one they replaced and recommended to take it to Mercedes Benz so they can do the repair and when I went to pick it up for the second time they had the audacity to charge me $300 dollars for checking the car again. HORRIBLE NEVER EVER
Shop Reply
Daniel, These situations can be very frustrating for everyone, we did keep in contact with your brother, the owner of this vehicle, through the process who authorized us to proceed and try to determine the cause of the faults at were present. Unfortunately with these systems and the multiple components involved it is a step by step process that may require a correction to one issue before another may be found. In this case we did our initial scan for your Check Engine Light finding Code 150100 leading us to replace the Air Mass Meter that had failed. We ran an additional scan test after the authorized work was performed that verified no present codes. We did our best here to accommodate the return of the check engine light, scanning it as soon as you had returned, finding a separate and new code reading 14B100. You were not charged for this scan (discounted 99.99) and it was decided to leave the vehicle here for further investigation. We then went onwards to verify the parts we installed, regardless of the new code present. We ordered a new air mass meter, uninstalled the one we had just done, installed the second one to check values and compare engine codes to ensure we did not have a faulty new part. This process allowed us to see that the new air mass meters both had the same readings. This time was not charged to you, a discount of 166.00 on your invoice. At this time we then proceeded with the diagnosis of the new and present code to determine that the next steps would be to investigate a heavy carbon build-up or the failure of the Exhaust Recirculation Valve. We spent a total of 3 hours doing the diagnosis at which time it was discussed with your brother and agreed upon to split the time between us which resulted in a 1.5 hour charge to him for this separate issue. There is a total of 551.00 in discounts on the invoice. The recommendation to see the Mercedes dealer for the EGR Valve is due to the part being a warrantable item through them, and a known issue on the BlueTec models. This would mean the replacement cost would be free to you. The owner of the vehicle had decided he would like to check with the dealer to see what they would do for him based on the data we provided.
Zen Shwed on 07/06/2022
I had work done on an older car which needed some TLC and I was very pleased with the advice I got and the work that was done
Shop Reply
Thank you very much Zen! Glad we were able to assist you with keeping your vehicle on the road.
Ed Wong on 06/13/2022
Was looking for an independent service centre that specialized in BMW and was referred to the German Car Specialist by someone who had taken their vehicles there in the past and was satisfied with their work. My regular dealer who I have purchased numerous vehicles and have always serviced my vehicles made a comment on the work order on my last regular service that suggested my master brake cylinder was failing and when I asked them what that would cost to replace and install, the service tech advised me it was going to be over $4000 I said I didn’t notice any issues with my brakes and he said they were making a “crunching” noise when the brakes were applied and his direct comment was quote “very familiar and trained” in servicing high end vehicles such as Ferrari and BMW vehicles and would know when the brakes were possibly failing. What bothered me was the uneasy feeling with a possible upcoming brake failure and the fact they let me drive the vehicle home. I requested a follow up conversation with the service manager and never got a call back, I even emailed BMW Canada about my disappointment with this dealer in the lack of further follow up discussion and was advised someone would get back to me from the dealer within a few days. A month later I still haven’t heard boo from them I took my vehicle to the German Car Specialist and they thoroughly inspected my brakes and the master brake cylinder and took it on a test drive and did not notice any crunching sounds on the brakes when brakes either hard or lightly, my brakes were fine just as I had suspected. They even looked up for any possible bulletins related to the master brake cylinder and found nothing. There’s also no line to sight to the $4000+ quote I was previously given to replace and install a new master brake cylinder, if it was failing the normal cost would be substantially less ie between $1000-1500 BMW Gallery lost a customer and the German Car Specialist gained a new customer and I will be advising all my other associates and friends who drive German vehicles to take their vehicles if out of warranty or non warranty to the German Car Specialist for service work. They were very professional and lastly honest.
Shop Reply
Thank you Ed for taking the time to write your experience with us! Transparency and honesty is the only way we operate here at GCS. Look forward to seeing you next time
Kyle D on 06/10/2022
As always, great service from the team. Continue to receive better service than I used to at the dealer as GCC actually knows how to fix cars without an OBDII reader… Had an oil change done, rear diff fluid change, brake fluid replaced, and thermostat changed. Coincidently the plastic outlet from the 36 year old radiator decided to blow the following week and Ben was somehow able to find a new Mercedes radiator down in the US (not aftermarket) which are out of stock globally. Had it fixed on a very short timeline before my road trip back to Vancouver Island. What I appreciate most is they spend the time to appropriately diagnose issues and replace the necessary parts rather than just picking a place to start and replacing everything until it is fixed like the dealer used to try and do…
Shop Reply
Thank you Kyle ?? You have a beautiful classic Mercedes and we are so glad to help you keep it up and running
Dayne Wico on 06/02/2022
Great place to drop your car off. Friendly people and very informative with how to go about the process. Would go again!
Shop Reply
Appreciate the review Dayne! It was a pleasure working on your right hand drive Audi. See you next time!
Zelalem Tesema on 05/24/2022
I don't recommended people to take the vehicle i not happy the work they did.
Shop Reply
We are unable to identify you in our system as a customer. Please give us a call to discuss 403-571-3650. Thank you!
Gerry Kroon on 05/10/2022
The folks here treated me very well. We discussed every aspect of the job and it’s cost as the work progressed. I feel that they were very fair with their charges and did not suggest doing anything that wasn’t necessary. Dennis is an expert in his field and his staff are highly qualified as well. I would highly recommend this shop to anyone.
Shop Reply
Thank you Gerry! It was a pleasure getting your beautiful Audi 5000 up and running again. Look forward to seeing you next time.
Sarah Skett on 05/09/2022
Always a great experience, I know I'm getting a fair price for quality service.
Shop Reply
Great to hear that from you Sarah!! Thank you !
Bill Durtler on 04/27/2022
I have been using German Car Specialist for many years, both for my VW Eurovan and for my MB 350 when I had it. They have always been professional, courteous and very reasonably priced compared to the dealer. For my van in particular they are great because they aren't afraid to work on ancient technology. I highly recommend them.
Shop Reply
Thank you for choosing GCS to maintain all your vehicles over the past 15 years Bill! It has been our pleasure
Fred Simchuck on 04/25/2022
These guys are Awesome! I would highly recommend them to anyone with a BMW, especially if you've gotten the run around and the "there's nothing really wrong with it, it's a BMW and they're always glitchy " answer... They found my problem and I had it fixed perfectly the next day. Very happy!!! Joe.
Shop Reply
Thanks for the review Joe! Hope you can start enjoying your BMW now.
joe kiptoo on 04/10/2022
Took my c300 to these German car specialists with a crank no start issue, they said it would cost 200-400 to diagnose the issue, they replaced the spark plugs and 2 ignition coils. The car would not start after that replacement, they requested 160$ additional in order to do a compression test. Previously the guy I talked to said i would incure upto 400 to know the issue for a no start problem, I would not like to incure more expenses and was not sure if they could eliminate and give me an exact issue, I decided to come get my car and try figure out the issue by myself. I did a research on these cars and common failures and decided to start for checking whether all fuses were still good, I did a voltage drop across all fuses and the culprit was a Fuel injector fuse, I swapped with some other identical fuse and the car fired up right away It’s so ironical I was told the engine was flooded with fuel and they had to replace the spark plugs. While in real sense the engine was not getting fuel due to blown fuse Finally I paid 963$ To German car specialist including towing charges and my problem was never fixed . I regret having to take my car to these guys I should have tried fixing it myself and keep the 963$ Just a constructive critic to the German car technicians, before resolving any big issue in any customers vehicle always start with the simple things as those could save you a lot of time wasted and not to mention you going to save customers money and maintain good customer service.
Shop Reply
Hi Joe - sorry you feel that way - You were not charged any more than you were quoted and from what we had found and learned here is what happened from our end - You had bought a car that you said was cranking over and not starting after it had been sitting for months. When car arrived here the battery was so dead that it would not crank over at all. We pushed it into the shop. We then connected our booster pack and were able to get it to crank over but it would not start and, it smelled strongly of fuel - like it was flooded - so we removed the spark plugs and discovered all of the spark plugs were indeed wet with fuel and 2 of the ignition coils were in very poor shape with the spark plug boots torn. We advised you of this and recommended replacing the plugs and the 2 bad coils first and also remove, charge and retest the battery. You authorized this next step and so that's what we did. We also advised you of the fuel contaminated engine oil and you declined replacing it. We replaced the spark plugs , 2 coils and after charging and testing the battery we put it back in the car. It then cranked over smoothly but still would not start. We called you to get your authorization to continue with a compression test next as we wanted to know the state of the engine. You declined any further work, paid the bill and towed the car away. You then researched and found a fuse blown, replaced it and got the car running. Good to hear! I am guessing from the completely dead battery when it came in that you must have been boosting it before it came to us and blew the fuse ? It must have happened that way as the fuel soaked spark plugs and engine oil can't get that way without the injectors spraying fuel and those cars aren't known for flooding. From the work we did and what you have now done I would say it turned out okay. You were charged $380 in labor which was just below what I had quoted you initially plus parts. towing, taxes etc. It had to happen in this order of events as it is near impossible to get a car running with fuel soaked spark plugs.
Heather Shahariw on 04/09/2022
Thank You for checking my vehicle. I really enjoy driving and it is nice to have my own wheels.
Shop Reply
Glad we could help you with that! Thank you Heather!
Kristin Smith on 04/05/2022
Excellent service, upfront about all costs, no unnecessary services recommended. 10/10 will return
Shop Reply
Honesty is the best policy! ?? Thank you so much for the review Kristin
Nathan Tunabaitamu on 04/05/2022
They always get the job done well, and in reasonable time. Friendly and professional staff. And they always wash my car.
Shop Reply
Thank you for the review Nathan! We appreciate that you make the drive all the way from BC to have your vehicle serviced!